Issue Unable to display the file /var/www/vhosts/SİTEE.COMM/public_html/wp-mail.php: Unable to read the file due to insufficient permissions.

[mtamosh]

Hello, i have this problem

I did a research, it is written that it originates from cloudlinux. When I asked Cloudlinux, they said it's not from us. I asked different experts, they looked and we couldn't solve the problem.

Unable to display the file /var/www/vhosts/SİTEE.COMM/public_html/wp-mail.php: Unable to read the file due to insufficient permissions.


Cloudlinux Reply :

Ilia Samylov

• a few seconds ago

Hello.

Currently, we can't detect any issues with CloudLinux, so the issue might be related to the integration, which is performed by Plesk.
Could you please investigate the issue with the Plesk team for more details?

During the investigation, the Plesk team will check the possible issues between the control panel and the operating system.
Then they can provide us the detailed logs and traces if the issue is related to our software conflict with a control panel and we'll be able to check them further.

 

[mtamosh]

+ new problem

Unable to remove /public_html/test.php: filemng failed: filemng: Error occured during /bin/rm command: No child processes System error 10: No child processes

 

[IgorG]

Have you tried to repair permissions for domain:

# plesk repair fs example.com

?

 

[mtamosh]

Have you tried to repair permissions for domain:

# plesk repair fs example.com

?

yes not work.

 

[mtamosh]

help me

 

[IgorG]

help me

I suggest you contact Plesk Support Team. They will check and fix the issue directly on your server.

 

[srinagesh]

Unable to display the file /var/www/vhosts/mercury.skygoal.cloud/httpdocs/index.html: Unable to read the file due to insufficient permissions.

 

[IgorG]

Unable to display the file /var/www/vhosts/mercury.skygoal.cloud/httpdocs/index.html: Unable to read the file due to insufficient permissions.

What about

# plesk repair fs mercury.skygoal.cloud

?