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Unable to find transformer for dump format PleskVersion 3.0

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by FizZy, Dec 31, 2009.

  1. FizZy

    FizZy Guest

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    Hi,

    I try to migratie a Linux 8 version to a Windows 9.3 version, but the migration manager hangs after a couple of minutes. I suppose the new migration manager in PleskVersion 9.3 is not supported with our Linux 8 version? The error from the Migration.log is:

    1428: Debug 31/12/2009 11:54:15.562 : MigratorTransformersManager::GetTransformer. Transformer supports PleskVersion (9.2)
    1428: Error 31/12/2009 11:54:15.562 : Unable to find transformer for dump format ({34DF212F-46BB-4ac1-B562-3522B9E9EE03}), version (9.0.0)
    1428: Debug 31/12/2009 11:54:15.687 : ForeignMigratorCore.MigratorException: Unable to find transformer for dump format {34DF212F-46BB-4ac1-B562-3522B9E9EE03}.
    at PsaMigrMng90.MigrMng90.transformNativeQuickInfo()
    at PsaMigrMng90.MigrMng90.GetAccounts()
    at migrmng.App.Main(String[] args)
    1428: Debug 31/12/2009 11:54:15.687 : Saving result...
    1428: Debug 31/12/2009 11:54:15.687 : migrmng exits with code -3
    1428: Debug 31/12/2009 11:54:15.687 : Unload domain.


    Could someone please help us to solve this problem?
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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  3. IgorG

    IgorG Forums Analyst Staff Member

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    Try this workaround an update thread with results, please.
     
  4. Ernesto

    Ernesto Guest

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    Hi, we have the same problem. We are trying to migrate from two windows servers with plesk 8.3 and 8.6 to a new windows server with plesk 9.3

    We have installed the same version migration agent, applied the patch from http://kb.odin.com/en/7992 but always have the same error in both cases:

    -----------------------------------------------------------------------------------
    Error: pmm utility 'migration_handler' raised an exception. Error code is: 1
    See pmmcli.log to find out detailed information on this
    -----------------------------------------------------------------------------------

    Here is a portion of the migration_handler.log file:

    ------------------------------------------------------------
    1308: 2010-02-09 23:59:02,828 INFO Executing <subprocess[1356] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --select-platform --platform={9F933F03-FBF1-4058-816B-D531946C3D22} --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20100209235854784 --dumps-dir=C:\\temp\\20100209235854784'>
    1308: 2010-02-09 23:59:07,664 INFO Execution of <subprocess[1356] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --select-platform --platform={9F933F03-FBF1-4058-816B-D531946C3D22} --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20100209235854784 --dumps-dir=C:\\temp\\20100209235854784'> finished successfully.
    1308: 2010-02-09 23:59:07,680 DEBUG remove '1356' from session worker processes
    1308: 2010-02-09 23:59:07,680 DEBUG add '3984' to session worker processes
    1308: 2010-02-09 23:59:07,680 INFO Executing <subprocess[3984] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --get-accounts --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20100209235854784 --dumps-dir=C:\\temp\\20100209235854784'>
    1308: 2010-02-09 23:59:12,049 INFO Subprocess raised ExecuteException: Subprocess <subprocess[3984] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --get-accounts --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20100209235854784 --dumps-dir=C:\\temp\\20100209235854784'> was finished with exit code -3
    == STDOUT ====================
    Unable to find transformer for dump format {944A0D9D-3A02-41d3-8DE8-15F9839A4CD7}.
    == STDERR ====================

    1308: 2010-02-09 23:59:12,141 CRITICAL Runtime error in migration handler:
    <class 'subproc.NonzeroExitException'> was finished with exit code -3
    --------------------------------------------------------------

    I have check all entries in the forum related to this error, but none of them has solved this problem. Also we have check http://kb.odin.com/en/1432 and disable the internal NIC.

    Please we need some help about it.

    Attached are the log files.

    Thank you.
     

    Attached Files:

  5. IgorG

    IgorG Forums Analyst Staff Member

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    Thank you for detailed information. I have forwarded it to developers. Let's wait their answer.
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    Ernesto,

    Seems like you have replaced PleskXMigratorPlatform.dll for migration agent on source server.

    But only the following replacement must be done for such case:

    LegacyPfWTransformer.dll - replace it on destination server in \Plesk\PMM\Migration\Transformers to support migration from PfW 8 to 9.3.0.
     
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