• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

Unable to migrate Plesk server 11.5.3

esbon

Basic Pleskian
I am attempting to migrate a server with centos 5 to centos 6. Plesk versions are identical on both servers. I did obtain obtain a migration.log file from the source server and it the bottom I find the following error:

[25880]: 17:20:04 DEBUG Exec: /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/sbin/backup_restore_helper --backup-subscription example.com
[25880]: 17:20:05 DEBUG Unable to create dump: Name <96819510fb05417713a108053cae2775"> does not match NameChar production [Ln: 6, Col: 355532328]

[25880]: 17:20:05 ERROR cedb6492-3233-4531-8622-cbcee8d8d0c8 Unable to create dump:
at Logging.pm line 100
Logging::error('Unable to create dump', 'fatal') called at ./PleskX.pl line 289
main::main() called at ./PleskX.pl line 303

The closest solution I found was this: http://kb.parallels.com/en/112964 but I am still unable to migrate
 
As far as I see this problem is under investigation in Support Ticket #1757727 right now. Please share results here.
 
The initial issue of the dump file not being able to finish on the source server was resolved. The error was caused by special combination "&" and digit in the string of a scheduled task:
*/30 * * * * wget -q "http://example.com/wp-cron.php?doing_wp_cron&96819510fb05417713a108053cae2775"

The Parallels engineer removed this task as it was suspended and afterwards dump started working.

I did test this by I did running ./PleskX.pl --dump-all inside a test folder I created with instructions from this page: http://kb.parallels.com/1152
 
Thank you for information.
This can be a great example of how difficult to find the causes of such problems in the frame of forum discussions. Such reasons can be found only with direct access to the server.
 
Back
Top