Unable to post a thread with specific content - Error message unclear

[nkomarov]

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Unable to post a thread with specific content - Error message unclear

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

talk.plesk.com forum

PROBLEM DESCRIPTION

Whenever I try to post a thread containing a specific string, the forum crops the content.
If I try to post something containing this string as a reply, it sends me an unclear general error message that doesn't help me to fix the problem.

It says: "Oops! We ran into some problems. Please try again later. More error details may be in the browser console."

Funny thing is, I can't quote this string here because it won't get posted either.

STEPS TO REPRODUCE

Create a thread and a reply with the following string.

The problem is that some of the messages I could see in (slash)var(slash)log(slash)apache2(slash)error.log are just unreachable via any of these pages.

ACTUAL RESULT

The initial thread gets cropped. Replies won't be allowed

EXPECTED RESULT

Fully posted thread/reply.

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Help with sorting out

 

[Maarten.]

Hi,

This is a known Cloudflare issue. The Plesk sysadmins are already working on it.

 

[IgorG]

Yes, @maartenv is correct. The issue has already been reported to sysadmins. They are working on it.