Issue Unable to receive Mails but can Send Mails on Plesk Webmail...

[Donwest4real]

Server operating system version

Windows

Plesk version and microupdate number

Plesk Obsidian Web Admin Se Edition 18.0.66

Can not Receive Mail but can Send Mail from Web Mail, I check using MX Lookup Tool - Check your DNS MX Records online - MxToolbox and realized that DMARC record not found, checked on Plesk Windows no DMARC configuration process kindly advice me on what to do...?

 

[Sebahat.hadzhi]

Hello, @Donwest4real . Have you checked this article? If that's not the case, please provide us with the entries logged into /var/log/maillog.

 

[scsa20]

Can not Receive Mail but can Send Mail from Web Mail, I check using MX Lookup Tool - Check your DNS MX Records online - MxToolbox and realized that DMARC record not found, checked on Plesk Windows no DMARC configuration process kindly advice me on what to do...?

Check the domain's DNS record in plesk, if you don't have a TXT record for a DMARC then make one.