Unable to send emails

[andrewgmusic]

Hi there,
new to the forum and hoping someone can help.

The situation is this:
I am hosting a webdomain say www.yoursite.com and on that site are several contact forms which need to go to [email protected]. However the mail servers are hosted elsewhere.
I know that usually the server will think to keep the mails on the same server because of the same domain name.
However I have disabled the mail server by unticking the box "Activate mail service on domain" here:
Home>Domains>yoursite.com >Mail Accounts>
This did not work. After this I also disabled the DNS settings of that domain yet I still cannot seem to send to anything at @yoursite.com

Same story goes for other domains on the server.
The server is using Centos 5 and PHP 5.1.6
Sending to other email addresses is never a problem no matter what I do with those settings, which is what I expect.

What else can I try??

Many thanks!!

 

[andrewgmusic]

Anyone got a clue on the problem described above?
Perhaps it is more of a server/Linux issue or Plesk is not properly installed by my hosting company?
If anyone has come across a similar issue and knows a fix I'd be grateful to hear something.

This surely can't be right that when you set up a domain www.somedomain.com the server itself cannot send emails to @somedomain.com ??

Having to use a crazy external work around at the moment.

Thanks.

 

[padani]

Friend,

Try a check through http://www.dnsstuff.com/tools/ > Email Test

You can see whether you ran havoc with the MX records or NOT!!

 

[andrewgmusic]

Thanks for the reply but there is no problem with the MX records of the domain.
I am perhaps not making myself sound clear.

What basically seems to be broken is the Plesk button underneath email settings for each domain which allows you to switch off the emails. This in effect should mean that the server knows to not locally try to delivery anything at @somedomain and indeed send them out But this is not happening.

Other people seem to have had the same issue on Plesk 9.3 so it looks like it is a genuine bug.

http://forum.parallels.com/showthread.php?t=99719

The return-path solution in that thread doesn't work for me.

This is quite frustrating as if I were to keep let's say a company website on there and try to send emails ([email protected]) I would imagine the emails like with the mail php function would only be locally delivered ([email protected]), thus I wouldn't be able to email my clients who are hosting their sites on my server.
This seems crazy and surely lots of people would be effected by this?