Unable to start Parallels Products Installer.

[kanense]

I'am unable to:

Plesk Control panel -> Tools and Settings -> Updates and Upgrade

Get:

Error: Unable to start Parallels Products Installer. The following error has occurred: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --service-mode [1] => --enable-xml-output [2] => --ssl-cert [3] => /usr/local/psa/admin/conf/httpsd.pem [4] => --branch [5] => release,stable ) Details: file does not exist or is not executable: /usr/local/psa/admin/bin/autoinstaller

I have check the follow article for resolution but not work: http://kb.odin.com/en/120134

By SSH I'am unable to run: usr/local/psa/admin/bin/autoinstaller

Get:

-bash: usr/local/psa/admin/bin/autoinstaller: No such file or directory

Thank you

Plesk 12.0.18

 

[InderS]

Can you please provide me the following command output.

ls -ld /usr/local/psa/admin/bin/autoinstaller

 

[kanense]

Can you please provide me the following command output.

ls -ld /usr/local/psa/admin/bin/autoinstaller

Sure here is:

ls: cannot access /usr/local/psa/admin/bin/autoinstaller: No such file or directory

 

[kanense]

== SOLVED ==

1. Download

http://autoinstall.plesk.com/PSA_12.0.18/dist-rpm-CentOS-6-x86_64/opt/updater/

to directory:

/usr/local/psa/admin/bin/

2. Install

3. And Version Plesk and OS to

/usr/local/psa/version

Check updates at Plesk - Components and Settings.

Not know if exist other option but it seems work.

Thanks