Unable to stat entry '/usr/local/psa/handlers/info/05-grey-UagVIS/executable

[jimscarver]

I am running plesk 9.5.2 on Fedora core 4 and users are not receiving their email.

Currently the issue in the log is

Jun 22 21:35:59 eies qmail-queue-handlers[12133]: Handlers Filter before-queue for qmail started ...
Jun 22 21:35:59 eies qmail-queue-handlers[12133]: [email protected]
Jun 22 21:35:59 eies qmail-queue-handlers[12133]: [email protected]
Jun 22 21:35:59 eies qmail-queue-handlers[12133]: hook_dir = '/usr/local/psa/handlers/before-queue'
Jun 22 21:35:59 eies qmail-queue-handlers[12133]: Unable to stat entry '/usr/local/psa/handlers/info/05-grey-UagVIS/executable' or it is not link: No such file or directory
Jun 22 21:35:59 eies qmail-queue-handlers[12133]: call_handlers: stop call handlers from dir '/usr/local/psa/handlers/before-queue/global'

I had drweb issues originally so I removed drweb

rpm -qa | grep "drweb" | xargs rpm -e

but there were still drweb handlers being called so I rebuilt all the handlers
------------------------------------------
1. Stop mail service:

~# /usr/local/psa/admin/sbin/mailmng --stop-service

2. Backup old handlers:

~# mkdir /root/temp
~# cp -a /usr/local/psa/handlers/before-* /root/temp/
~# cp -a /usr/local/psa/handlers/info /root/temp/

3. Delete all mail handlers:

~# rm -rf /usr/local/psa/handlers/before-*/*
~# rm -rf /usr/local/psa/handlers/info/*

4. Run utility mchk to recreate mail handlers:

~# /usr/local/psa/admin/sbin/mchk --with-spam

5. Start mail service:

~# /usr/local/psa/admin/sbin/mailmng --start-service
-----------------------------------------
Now since the issue is with greylists I disabled greylisting

/usr/local/psa/admin/sbin/glmng --disable-checking

But after stopping mail, rerunning mchk, and restarting I am still getting the above errors and users are still not getting their email

Please help, my users are not happy.

Thanks,

Jim

 

[IgorG]

http://kb.odin.com/en/6410