Unable to update apps like Drupal

[LorenzoB]

The interface shows that the 'app' drupal must update automatically. It seems that failed because the version still is 7.23-13 (latest version is 7.24). Besides that there is also a message: Update available. I tried updating manually by clicking "Update to 7.23-19 now" link. This also failed and returned this error: Error: No updates found. I had this before and the only solution that worked for me was removing the app and reinstall it, but that's quite devious. I also noticed that my drupal site was broken (missing images, stylesheets, administrative interfaces). My guess is that the update script was started and it failed somewhere, anyone knows why and how to fix this?

 

[LorenzoB]

Seems like there is an error but it doesn't show in every "view". Although i still have no clue what is happening.

Error: Update failed: Non-zero exit status returned by script. Output stream: 'PHP Warning: rename(/var/www/vhosts/domain.tld/sub.domain.tld//sites/default/settings.php,/var/www/vhosts/domain.tld/sub.domain.tld//sites/default/settings.php1385675494): Permission denied in /usr/local/psa/var/apspackages/apscatalogleGSKU.zipb03709a3-7090-f3/cache/scripts/app-util.php on line 61 PHP Warning: include(/var/www/vhosts/domain.tld/sub.domain.tld//update.php): failed to open stream: No such file or directory in /usr/local/psa/var/apspackages/apscatalogleGSKU.zipb03709a3-7090-f3/cache/scripts/upgrade-app.php on line 83 PHP Warning: include(): Failed opening '/var/www/vhosts/domain.tld/sub.domain.tld//update.php' for inclusion (include_path='.') in /usr/local/psa/var/apspackages/apscatalogleGSKU.zipb03709a3-7090-f3/cache/scripts/upgrade-app.php on line 83 PHP Notice: Undefined variable: _SESSION in /usr/local/psa/var/apspackages/apscatalogleGSKU.zipb03709a3-7090-f3/cache/scripts/upgrade-app.php on line 97 '. Error stream: 'PHP Warning: rename(/var/www/vhosts/domain.tld/sub.domain.tld//sites/default/settings.php,/var/www/vhosts/domain.tld/sub.domain.tld//sites/default/settings.php1385675494): Permission denied in /usr/local/psa/var/apspackages/apscatalogleGSKU.zipb03709a3-7090-f3/cache/scripts/app-util.php on line 61 PHP Warning: include(/var/www/vhosts/domain.tld/sub.domain.tld//update.php): failed to open stream: No such file or directory in /usr/local/psa/var/apspackages/apscatalogleGSKU.zipb03709a3-7090-f3/cache/scripts/upgrade-app.php on line 83 PHP Warning: include(): Failed opening '/var/www/vhosts/domain.tld/sub.domain.tld//update.php' for inclusion (include_path='.') in /usr/local/psa/var/apspackages/apscatalogleGSKU.zipb03709a3-7090-f3/cache/scripts/upgrade-app.php on line 83 PHP Notice: Undefined variable: _SESSION in /usr/local/psa/var/apspackages/apscatalogleGSKU.zipb03709a3-7090-f3/cache/scripts/upgrade-app.php on line 97 '.

 

[HMoellendorf87]

Hi LorenzoB,

according to the log lines I would say, that there are two problems:

1) It seems to be a permission problem on the subdomain, so there can't be a file renamed.
2) Further more there are two slashes in the path. Could you please doublecheck that?