Issue Unable to update Plesk - nginx dependency errors

[GarethThomson]

Hi,

I have had these errors for a few months, but not really looked into it as things "seemed" to be running normally!

However, I am now no longer able to add new subscriptions to the server - it states I do not have an available shared IP address or dedicated IP address. I'm not sure if this relates to the errors I get when Plesk is trying to update or not. However, it is time to get the errors resolved and then see where we go from there.

The Plesk update errors are below.

Collecting error details into the log file...

ERROR: Installation will not continue

The apg-get failed with the following message:
Reading package lists...
Building dependency tree...
Reading state information...
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
libnginx-mod-http-geoip : Depends: nginx-common (= 1.14.0-0ubuntu1.7) but it is not going to be installed
libnginx-mod-http-image-filter : Depends: nginx-common (= 1.14.0-0ubuntu1.7) but it is not going to be installed
libnginx-mod-http-xslt-filter : Depends: nginx-common (= 1.14.0-0ubuntu1.7) but it is not going to be installed
libnginx-mod-mail : Depends: nginx-common (= 1.14.0-0ubuntu1.7) but it is not going to be installed
libnginx-mod-stream : Depends: nginx-common (= 1.14.0-0ubuntu1.7) but it is not going to be installed
nginx : Depends: nginx-core (< 1.14.0-0ubuntu1.7.1~) but it is not going to be installed or
nginx-full (< 1.14.0-0ubuntu1.7.1~) but it is not going to be installed or
nginx-light (< 1.14.0-0ubuntu1.7.1~) but it is not going to be installed or
nginx-extras (< 1.14.0-0ubuntu1.7.1~) but it is not going to be installed
Depends: nginx-core (>= 1.14.0-0ubuntu1.7) but it is not going to be installed or
nginx-full (>= 1.14.0-0ubuntu1.7) but it is not going to be installed or
nginx-light (>= 1.14.0-0ubuntu1.7) but it is not going to be installed or
nginx-extras (>= 1.14.0-0ubuntu1.7) but it is not going to be installed

Not all packages were installed.
Please contact product technical support.



The output of nginx -V is :
nginx version: nginx/1.16.1
built with OpenSSL 1.1.1 11 Sep 2018 (running with OpenSSL 1.1.1g 21 Apr 2020)
TLS SNI support enabled
configure arguments: --prefix=/usr/share --sbin-path=/usr/sbin/nginx --conf-path=/etc/nginx/nginx.conf --modules-path=/usr/share/nginx/modules --error-log-path=/var/log/nginx/error.log --http-log-path=/var/log/nginx/access.log --lock-path=/var/lock/nginx.lock --pid-path=/var/run/nginx.pid --http-client-body-temp-path=/var/lib/nginx/body --http-fastcgi-temp-path=/var/lib/nginx/fastcgi --http-proxy-temp-path=/var/lib/nginx/proxy --http-scgi-temp-path=/var/lib/nginx/scgi --http-uwsgi-temp-path=/var/lib/nginx/uwsgi --user=nginx --group=nginx --with-ipv6 --with-file-aio --with-http_v2_module --with-compat --with-http_ssl_module --with-http_realip_module --with-http_sub_module --with-http_dav_module --with-http_gzip_static_module --with-http_stub_status_module --add-dynamic-module=/usr/share/passenger/ngx_http_passenger_module --add-dynamic-module=../incubator-pagespeed-ngx-1.13.35.2-stable

Plesk and OS Version details:
OS ‪Ubuntu 18.04.5 LTS‬ProductPlesk Onyx
Version 17.8.11 Update #88, last updated on June 3, 2020 06:25 AM

I would really appreciate any advice or help as I am not positive about how to resolve and it is a live production webserver so not wanting to bring it down. The websites are all functioning OK at the moment.

Thanks,
Gareth

 

[mow]

Are those modules from a different source than nginx?
Running aptitude instead of apt-get might tell you in a bit more detail what's wrong.