Update error

[nMLxTMJTZ]

i have this error:
Unable to obtain the latest version of Plesk Installer: The required version '3.17.25' was not found on the server.
This could happen because of configuration error at the download site.
The version 3.17.24 that was downloaded is not suitable for installation of the product you selected.
my system is debian, how i can resolve and upgrade my plesk to MU#25

 

[IgorG]

What is the output of command:

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

?

 

[nMLxTMJTZ]

BUSY: L'operazione di aggiornamento è stata bloccata da un'altra procedura di aggiornamento.
exit status 1

 

[IgorG]

So, if I correctly understood Italian - update in progress.

 

[frg62]

Quite the opposite:
"The update is blocked by another update procedure."

I guess camaran should stop all update procedures, then restart it properly...

 

[IgorG]

I guess camaran should stop all update procedures, then restart it properly...

You are correct.

 

[Tozz]

Please be aware that this issue also occures on systems running Debian Squeeze (version 6). It seems that Plesk has removed support for Debian Squeeze from its update servers.

 

[GaMa]

Hi!

Is it true that Plesk/Odin has removed support for Debian 6 (Squeeze)?

I have tried updating a Debian 6 Server to Debian 7 (running Plesk 12.5)... I´ve followed this guide: https://kb.plesk.com/de/126808

But running the Plesk-post-Script "/opt/psa/bin/distupgrade.helper.deb7-deb8_post.x64.sh" ended with the error message mentioned above:

Unable to obtain the latest version of Plesk Installer: The required version '3.17.25' was not found on the server.
This could happen because of configuration error at the download site.

Is the only way left to do the upgrade from debian 6 to 7 by creating a new server with debian 7 and migrate the plesk-installation from the old debian-6-server to the newly installed debian 7 server?

My best wishes,
Matthias

P.S: Thanks to IgorG in advance for your competent advices, your tips have saved me already a lot of time when dealing with other plesk-problems....

 

[IgorG]

I have tried updating a Debian 6 Server to Debian 7 (running Plesk 12.5)... I´ve followed this guide: https://kb.plesk.com/de/126808

But running the Plesk-post-Script "/opt/psa/bin/distupgrade.helper.deb7-deb8_post.x64.sh" ended with the error message mentioned above:

The post-upgrade script is named distupgrade.helper.<OS.old-OS.new>_post.sh, so it should be like /opt/psa/bin/distupgrade.helper.deb6-deb7_post.x64.sh Isn't it?

 

[GaMa]

Hi!

Sorry, copy&paste mistake... of course i did run

/opt/psa/bin/distupgrade.helper.deb6-deb7_pre.x64.sh

and after Debian Upgrade

/opt/psa/bin/distupgrade.helper.deb6-deb7_post.x64.sh

 

[Tozz]

The repositories to install.plesk.com for Debian Squeeze seem to be gone. I also noticed this a few weeks ago.
However, you do _not_ need to use the Squeeze repo when youre upgrading from Squeeze to Wheezy.

You can just replace all occurences in /etc/apt/sources.list from squeeze to wheezy and create a file /etc/apt/sources.list.d/50plesk.list and insert:

## This is temporary appended by Autoinstaller for
## specify source of product's packages for APT.
deb http://autoinstall.plesk.com/debian/PSA_12.5.30 wheezy all
deb http://autoinstall.plesk.com/debian/SITEBUILDER_12.5.29 all all
deb http://autoinstall.plesk.com/debian/PHP_7.0.2 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.6.17 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.5.31 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.4.45 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.3.29 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.2.17 wheezy all
deb http://autoinstall.plesk.com/debian/PMM_0.1.10 wheezy all

And then just run apt-get update and apt-get dist-upgrade

 

[GaMa]

The repositories to install.plesk.com for Debian Squeeze seem to be gone. I also noticed this a few weeks ago.
However, you do _not_ need to use the Squeeze repo when youre upgrading from Squeeze to Wheezy.

You can just replace all occurences in /etc/apt/sources.list from squeeze to wheezy and create a file /etc/apt/sources.list.d/50plesk.list and insert:

## This is temporary appended by Autoinstaller for
## specify source of product's packages for APT.
deb http://autoinstall.plesk.com/debian/PSA_12.5.30 wheezy all
deb http://autoinstall.plesk.com/debian/SITEBUILDER_12.5.29 all all
deb http://autoinstall.plesk.com/debian/PHP_7.0.2 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.6.17 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.5.31 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.4.45 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.3.29 wheezy all
deb http://autoinstall.plesk.com/debian/PHP_5.2.17 wheezy all
deb http://autoinstall.plesk.com/debian/PMM_0.1.10 wheezy all

And then just run apt-get update and apt-get dist-upgrade

Hi Tozz!

Thank you for your reply... I guess replacing all occurences from squezze to wheezy is done by the "/opt/psa/bin/distupgrade.helper.deb6-deb7_pre.x64.sh"-Script... Additional this script creates a apt-list-file with this content

## This is temporary appended by Autoinstaller for
## specify source of product's packages for APT.
deb http://autoinstall.plesk.com/debian/PSA_12.5.30 wheezy all
deb http://autoinstall.plesk.com/debian/SITEBUILDER_12.5.29 all all

Did you mean doing the OS-Upgrade from 6 to 7 without running the Plesk_pre/post-script? I´m not sure, but i think that´s not a good idea...

 

[Tozz]

I have done just that dozens of times, without issues.

Just run the /opt/psa/admin/bin/autostaller after the apt-get dist-upgrade is funny completed and you're fine.

 

[GaMa]

Hi Tozz!

Thank you for your reply... Only to be sure: you suggest to run

1) OS-Upgrade
2) /opt/psa/admin/bin/autostaller

without running any pre/post-Script (/opt/psa/bin/distupgrade.helper.deb6-deb7_pre.sh and /opt/psa/bin/distupgrade.helper.deb6-deb7_post.sh)?

my best wishes
mat

 

[Tozz]

Correct. But we do a little bit more. This is from our internal wiki:

- Install all sw-libboost* packages prior to running apt-get upgrade.
- After upgrade, some paths are no longer correct and needs to be adjusted:
/etc/odbcinst.ini path to ODBC
/etc/psa/psa.conf path to mysql/mariadb lib.

After install, run:
echo '/usr/lib/sw' >> /etc/ld.so.conf.d/sw_libs.conf
echo '/usr/lib/libboost-plesk-1.54.0/' >> /etc/ld.so.conf.d/sw_libs.conf

In our case, for example /etc/odbcinst.ini the path is changed from /usr/lib/odbc/libmyodbc.so to /usr/lib/x86_64-linux-gnu/odbc/libmyodbc.so.
The config needs to be adjusted.

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