Update Plesk 8.1.1 -> Plesk 8.2 failure

[Tekkel]

When updating a Centos 4.5 server from Plesk 8.1.1 to Plesk 8.2 the upgrade fails.

The log shows:

#####################################
mysqld (pid 5589) is running...
Trying to establish test connection... ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: NO)
ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: NO)
ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: NO)
ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: NO)

ERROR while trying to establish test connection

Aborting...

STOP psa-8.2.0-cos4.build82070706.15 upgrading AT Thu Jul 12 15:44:15 CEST 2007
########################################

It seems the mysql update is tried without using an admin password...

Did anyone had the same problem and solved it?

 

[petrucci]

If prior to installing Plesk package you have already installed and configured MySQL, you need to do the following: set the empty password for the MySQL 'root' user or create the user 'admin' with password 'setup' and 'root' privileges.

 

[barbados]

Hi,

I had the same problems after I upgraded from Plesk 8.1.1 to 8.2.0.

I got the same error, but also, Plesk was not running any longer. It seemed that the upgrade had removed /usr/local/psa/admin/conf/httsd.conf file. I was luky enough to have a backup of all the conf files. After restoring the file and restarting psa service, Plesk was accessible again.

Before you upgrade to Plesk 8.2.0 make sure the admin password of Plesk is the same as the root password of linux. Just use the change password option in Plesk to change the password of the admin to match the root password.

Because the first attempt partially updated Plesk, running the autoinstaller did not work. I had to go to the repository from the first attempt (on CentOS): /root/psa/PSA_8.2.0/dist-rpm-<your_dist>/base and run: rpm -Uvh --force *.rpm

Eventually the update went successful and Plesk was updated!

Kind regards,
Richard Lamse