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Upgrade 1.3.0 to v. 10.4.4

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by TedTones, Dec 7, 2011.

  1. TedTones

    TedTones Guest

    Server Debian 5.0 (Lenny) x86

    Got this error when trying to upgrade.
    Have never had any problems before. This time I first had a problem saying no write access to /var/cache/apt
    I had a look and there was no folder so I created it and gave it 777 access.

    Next problem was this and now I dont come any furter.


    Installation started in background
    Checking whether the package dependencies are resolved.
    E: Couldn't find package pp10.13.4-bootstrapper
    ---X--- `apt-get` output ---------------------
    Reading package lists...
    Building dependency tree...
    Reading state information...

    ---------------------- `apt-get` output ---X---
    Collecting error details into log file...
    Error: Installation will not continue
    Not all packages were installed.
    Please, contact product technical support.

    Anyone please!!!
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
  3. Paul Hallbeck

    Paul Hallbeck Guest

    I'm trying to upgrade by clicking the Tools & Utilities, and then updates.
    Will be taken to a summary page that says I can upgrade. This can also click on Updates source and installation settings where it says that I will Download the installation files from the Official Parallels Updates server? Is the Autoinstaller we talking about?
    Or should I download Autoinstaller and run it in root or?
    I will not do a clean installation, but only one upgrade!

    Are there problems with the package pp10.13.4-bootstrapper that I might be able to download from somewhere?

    Hoping for a good answer Paul