• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Upgrade 8.1 to 8.6

K

Kalyse

Guest
I believe I have been a client for around 2 years. Maybe closer for 2 1/2 or even 3.

On each occassion when there is a new update and I attempt an upgrade it fails.
I have tried each time to upgrade from 8.2, then 8.3 then 8.4 and it always fails. Now with 8.6 released I would like to upgrade as I am now very uncomfortable in running a depreciated product.
I am also disturbed that something related to the product I am paying for requires me to pay for support. I would understand if it was incidental to Plesk, but the fact that it related entirely to Plesk and I cannot receive support is unsatisfactory, but I guess thats what a business model does for a client.

I am getting this error report:
Autoinstaller 3.3.0 (build at 2007-12-15 17:42 svn rev. 92085) started at (timezone UTC) Wed Sep 3 11:08:10 2008
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_6_0 --notify-email=info@*********.co.uk --install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
Warning! Hostname check failed: Can't bind to socket: Cannot assign requested address
(hostname='www.**********.co.uk', ip=87.***.***.200)
.
Auto-installer will continue installation.
Opsys detected as: os_name=Linux os_vendor=CentOS version=4.5 arch=x86_64 environment=
Final opsys (with overriding) is: os_name=Linux os_vendor=CentOS version=4.5 arch=x86_64 environment=
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 100% done.
Downloading the file sitebuilder.inf3: 100% done.
Downloading the file sso.inf3: 100% done.
repository: Get brief packages info for all sources
Checking for installed packages...
readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n'
release PLESK_8_1_1 is actual
release PLESK_8_2_0 is actual
release PLESK_8_2_1 is actual
release PLESK_8_3_0 is actual
release PLESK_8_4_0 is actual
release PLESK_8_6_0 is actual
release SB_4_2_3 is actual
release SB_4_2_0 is actual
release SB_4_1_0 is actual
release SB_3_0_2 is actual
release SB_4_0_0 is actual
release SSO_2_0 is actual
release SSO_2_1 is actual
Select best build of PLESK_8_6_0 for current OS
First fit build is current best: PSA_8.6.0/plesk-8.6.0-cos4.3-x86_64.inf3
Select best build: finally choised PSA_8.6.0/plesk-8.6.0-cos4.3-x86_64.inf3
Downloading the file PSA_8.6.0/plesk-8.6.0-cos4.3-x86_64.inf3: 100% done.
repository: Get brief packages info for all sources
Detecting installed product components.
Component base: mode upgrade, installed=1174566484, available=1219410526
Component psa-autoinstaller: mode upgrade, installed=1197719379, available=1215656830
Component php4: mode install, installed=0, available=1216667277
Component postgresql: mode upgrade, installed=1178788550, available=1200311713
Component vault: mode install, installed=0, available=1216667274
Component docs: mode install, installed=0, available=1216667235
Component ppwse: mode install, installed=0, available=1216667248
Component api: mode upgrade, installed=1175674575, available=1219410517
Component pmm: mode upgrade, installed=1175674565, available=1219410521
Component sb-publish: mode install, installed=0, available=1160554003
Component sbm: mode install, installed=0, available=1210144475
Component cf-support: mode upgrade, installed=1174566655, available=1216667262
Component miva: mode upgrade, installed=1174566665, available=1216667266
Component billing: mode install, installed=0, available=1218621008
Component nl-NL-locale: mode install, installed=0, available=1217925546
Component mod-bw: mode install, installed=0, available=1194429716
Component asp: mode upgrade, installed=1174566643, available=1208228622
Component java: mode upgrade, installed=1174566352, available=1216667172
Component mod_python: mode up2date, installed=1108684088, available=1108684088
Component ruby: mode upgrade, installed=1174566661, available=1216667264
Component fcgi: mode up2date, installed=1160388573, available=1160388573
Component psa-firewall: mode upgrade, installed=1174566344, available=1216667169
Component psa-vpn: mode install, installed=0, available=1216667231
Component psa-fileserver: mode upgrade, installed=1179168783, available=1216667163
Component sshterm: mode install, installed=0, available=1216667129
Component watchdog: mode upgrade, installed=1174566625, available=1216667253
Component cs-gs: mode install, installed=0, available=1216667167
Component battlefield: mode upgrade, installed=1174566597, available=1216667242
Component bf2: mode install, installed=0, available=1216667261
Component mailman: mode upgrade, installed=1174566647, available=1216667259
Component kav: mode install, installed=0, available=1216667270
Component drweb: mode upgrade, installed=1174566302, available=1216667148
Component spamassassin: mode upgrade, installed=1174566361, available=1216667175
Component rblsmtpd: mode upgrade, installed=1174566356, available=1216667173
Component backup-ded: mode upgrade, installed=1175674569, available=1219410519
Component atis: mode install, installed=0, available=1214312444
Component de-DE-locale: mode upgrade, installed=1174825695, available=1217925532
Component ja-JP-locale: mode upgrade, installed=1174825720, available=1216193043
Component es-ES-locale: mode install, installed=0, available=1216193035
Component ru-RU-locale: mode install, installed=0, available=1216193052
Component fr-FR-locale: mode upgrade, installed=1174825711, available=1216193038
Component it-IT-locale: mode upgrade, installed=1174825717, available=1216193040
Component zh-CN-locale: mode upgrade, installed=1174825750, available=1216193055
Component zh-TW-locale: mode upgrade, installed=1174825752, available=1216193058
No keyupdate need for component base from version 8.1.1-cos4.build81070322.16 to '8.0'
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
execute command for generate rpm cache in /tmp:
rpm -qa --queryformat 'F:system_installed_%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\n[R:%{REQUIRENAME} %{REQUIREFLAGS:depflags} %{REQUIREVERSION}\n][P:%{PROVIDENAME} %{PROVIDEFLAGS:depflags} %{PROVIDEVERSION}\n][P:%{FILENAMES}\nm:%{FILEMODES}\n5:%{FILEMD5S}%{FILELINKTOS}\n][C:%{CONFLICTNAME} %{CONFLICTFLAGS:depflags} %{CONFLICTVERSION}\n][O:%{OBSOLETENAME} %{OBSOLETEFLAGS:depflags} %{OBSOLETEVERSION}\n]X:\n' > /tmp/autoinstaller_system_packages.cache
read cache file
Downloading the file PSA_8.6.0/dist-rpm-CentOS-4.3-x86_64/build-8.6.0-cos4.3-x86_64.hdr.gz: 12%..29%..47%..68%..87%..100% done.
Downloading the file PSA_8.6.0/update-rpm-CentOS-4.3-x86_64/update-8.6.0-cos4.3-x86_64.hdr.gz: 33%..74%..100% done.
Downloading the file PSA_8.6.0/thirdparty-rpm-CentOS-4.3-x86_64/thirdparty-8.6.0-cos4.3-x86_64.hdr.gz: 100% done.
Determining the packages that need to be installed.

Getting packages to installation list:
Get packages to installation from selected component base
Get packages to installation from selected component psa-autoinstaller
Warning: unresolved requires '/usr/bin/lp' from redhat-lsb-3.0-8.EL.i386
Warning: unresolved requires '/usr/bin/lpr' from redhat-lsb-3.0-8.EL.i386
Warning: unresolved requires '/usr/bin/lp' from redhat-lsb-3.0-8.EL.x86_64
Warning: unresolved requires '/usr/bin/lpr' from redhat-lsb-3.0-8.EL.x86_64
Warning: unresolved requires 'dummy-centos-4' from dummy-selinux-openvz-1.0-2.noarch
Warning: unresolved requires 'vzdummyce4' from dummy-selinux-vz-1.0-2.noarch
Warning: unresolved requires '/usr/lib/libodbcinst.so' from java-1.4.2-sun-jdbc-0:1.4.2.07-1jpp.i586
Warning: packages conflict by files detected: package psa-8.1.1-cos4.build81070322.16.x86_64
conflict with package plesk-skins-8.6.0-0.97326.noarch
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/ie.css with different md5 sum.
Warning: packages conflict by files detected: package plesk-skins-8.6.0-0.97326.noarch
conflict with package psa-8.1.1-cos4.build81070322.16.x86_64
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/ie.css with different md5 sum.
Unhappy catched; try to resolve again.
Unhappy catched; try to resolve again.
Unhappy catched; try to resolve again.
The requested package "psa" could not be installed.
Searching problems for the "psa" package.
No suitable solutions were found for the "psa-php-configurator >= 1.4.0" dependency.
The "psa-php4-configurator-1.4.0-cos4.build86080722.01.noarch" package resolves "psa-php-configurator >= 1.4.0".
Searching problems for the "psa-php4-configurator" package.
No suitable solutions were found for the "php-mbstring" dependency.
The "php-mbstring-4.3.9-3.22.12.x86_64" package resolves "php-mbstring".
Searching problems for the "php-mbstring" package.
No suitable solutions were found for the "php = 4.3.9-3.22.12" dependency.
The "php-4.3.9-3.22.12.x86_64" package resolves "php = 4.3.9-3.22.12".
Searching problems for the "php" package.
Packages "php-4.3.9-3.22.12.x86_64" and "php-5.2.6-1.el4.art.x86_64" cannot be installed at the same time
.
Solution for dependency 'psa-php-configurator >= 1.4.0' is not available.

The following could cause the installation failure:
Packages "php-4.3.9-3.22.12.x86_64" and "php-5.2.6-1.el4.art.x86_64" cannot be installed at the same time
.
Click to expand...

The hostname on the server is not the one it lists. That was an old IP from nearly 2 years ago. I do not know why it is listed their, is this the cause?
I have *****'d out some information for anonymity.
 
it looks like you need to remove or upgrade php first since it looks like it is failing becuase it cant have both versions installed at once.
 
Please click one of the Quick Reply icons in the posts above to activate Quick Reply.
 
I can't remove PHP4 or PHP5. Half the sites rely on PHP5, and the same for PHP4.
 
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