• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

upgrade admin's email error

翌å

New Pleskian
Hi all,
does somebody can help me?

Unable to update admin's email. The system cannot find the file specified. (Error code 3) at CMMFile::CMMFile: open file D:\Inetpub\vhosts\default\htdocs\index.html
---------------------- Debug Info -------------------------------
0: Client.php:412
Client->updateAdminEmail()
1: Client.php:308
Client->update()
2: admin_ed.php3:118
admin_ed(array, array)
3: admin_ed.php3:137
require(string 'C:\Program Files\Parallels\Plesk\admin\htdocs\server\admin_ed.php3')
4: plesk.php:66
 
Do you have Plesk installed using autoinstaller, or you have Virtuozzo container with predeployed by hosting provider?
I've seen similar problem in Virtuozzo environments. Plesk 10.2.0 template has some workaround for this issue. Which version do you have?
 
Need to take a look at autoinstaller3.log of your installation. It is located in c:\<RANDOM_FOLDER>\

As workaround you can put empty file in D:\Inetpub\vhosts\default\htdocs\index.html and continue work, but it looks like you have problem with one of MSI packages installed.
 
Back
Top