Upgrade crashes on cloudlinux 6.4 server

[KarstenHansen]

The server is upgraded to cloudlinux from Centos.

When I try to update I get the following error:

Installation started in background

Getting bootstrapper packages to installation list:
skip package 'pp11.0.9-bootstrapper-11.0.9-rhel6.build110120608.16.x86_64' from component base - there is same or newer version of this package is installed (in system pp11.0.9-bootstrapper-11.0.9-rhel6.build110120608.16.x86_64)
skip package 'pp11.0.9-bootstrapper-11.0.9-rhel6.build110120608.16.x86_64' from component horde - there is same or newer version of this package is installed (in system pp11.0.9-bootstrapper-11.0.9-rhel6.build110120608.16.x86_64)
Following bootstrapper packages will be installed: (empty)
----------------

Getting packages to installation list:
skip package 'plesk-skins-11.0.8-12051419.noarch' from component base - there is same or newer version of this package is installed (in system plesk-skins-11.0.8-12051419.noarch)
skip package 'psa-awstats-configurator-11.0.9-cos6.build110130401.15.noarch' from component base - there is same or newer version of this package is installed (in system psa-awstats-configurator-11.0.9-cos6.build110130401.15.noarch)
skip package 'psa-mod_aclr2-12021319-9e86c2f.x86_64' from component base - there is same or newer version of this package is installed (in system psa-mod_aclr2-12021319-9e86c2f.x86_64)
skip package 'psa-mod_rpaf-0.6-12021310.x86_64' from component base - there is same or newer version of this package is installed (in system psa-mod_rpaf-0.6-12021310.x86_64)
autoinstaller: read output of env LANG=C LC_ALL=C yum info php 2>/dev/null with popen
autoinstaller: pclose OK
autoinstaller: read output of env LANG=C LC_ALL=C yum info httpd 2>/dev/null with popen
autoinstaller: pclose OK
autoinstaller: read output of env LANG=C LC_ALL=C yum info mod_ssl 2>/dev/null with popen
autoinstaller: pclose OK
skip keypackage 'mod_ssl-1:2.2.15-28.el6.centos.x86_64' from component webservers - same or newer version of this package is already installed (in system mod_ssl-1:2.2.15-28.el6.centos.x86_64)
autoinstaller: read output of env LANG=C LC_ALL=C yum info psa-mail-qc-driver 2>/dev/null with popen
pclose error: Success
Execution of 'yum' failed - exit code not zero
Error: autoinstaller: Error in execution of yum

Warning: key package psa-mail-qc-driver is not available
autoinstaller: read output of env LANG=C LC_ALL=C yum info mailman 2>/dev/null with popen
autoinstaller: pclose OK
skip keypackage 'mailman-3:2.1.12-18.el6.x86_64' from component mailman - same or newer version of this package is already installed (in system mailman-3:2.1.12-18.el6.x86_64)
skip package 'psa-ftputil-1:2.1.1-1.11092910.noarch' from component backup - there is same or newer version of this package is installed (in system psa-ftputil-1:2.1.1-1.11092910.noarch)
skip package 'psa-libxml-proxy-2.7.8-0.301910.x86_64' from component backup - there is same or newer version of this package is installed (in system psa-libxml-proxy-2.7.8-0.301910.x86_64)
Following packages will be installed: plesk-base-11.0.9-rhel6.build110120608.16.x86_64 plesk-core-11.0.9-rhel6.build110120608.16.x86_64 plesk-l10n-11.0.9-rhel6.build110120827.16.noarch psa-11.0.9-rhel6.build110120608.16.x86_64 psa-libpam-plesk-11.0.9-rhel6.build110120608.16.x86_64 psa-locale-base-en-US-11.0.9-rhel6.build110120911.11.noarch psa-logrotate-3.7-rhel6.build110120606.19.x86_64 psa-mod-fcgid-configurator-2.0.0-rhel6.build110120606.19.x86_64 psa-mod_fcgid-2.3.6-12050315.x86_64 psa-proftpd-1.3.4a-rhel6.build110120606.19.x86_64 psa-pylibplesk-11.0.9-rhel6.build110120608.16.x86_64 psa-selinux-11.0.9-rhel6.build110120905.17.noarch psa-triggers-11.0.9-rhel6.build110120608.16.noarch psa-updates-11.0.9-rhel6.build110120704.10.noarch psa-vhost-11.0.9-rhel6.build110120606.19.noarch psa-migration-agents-11.0.9-rhel6.build110120608.16.x86_64 psa-migration-manager-11.0.9-rhel6.build110120608.16.x86_64 psa-php5-configurator-1.6.2-rhel6.build110120608.16.x86_64 psa11-php-fakepackage-11.0.9-rhel6.build110120608.16.x86_64 php-5.3.3-23.el6_4.cloudlinux httpd-2.2.15-28.el6_4.cloudlinux.2 plesk-mail-qc-driver-11.0.9-rhel6.build110120608.16.x86_64 psa-courier-imap-3.0.8-rhel6.build110120606.19.x86_64 psa-mail-driver-common-11.0.9-rhel6.build110120608.16.x86_64 psa-qmail-2:1.03-rhel6.build110120606.19.x86_64 psa-qmail-rblsmtpd-0.88-rhel6.build110120606.19.x86_64 psa-firewall-11.0.9-rhel6.build110120608.16.x86_64 psa-mailman-configurator-11.0.9-rhel6.build110120608.16.x86_64 psa-spamassassin-11.0.9-rhel6.build110120608.16.x86_64 psa-backup-manager-11.0.9-rhel6.build110120608.16.x86_64 psa-horde-3.3.13-rhel6.build110120606.19.noarch psa-imp-4.3.11-rhel6.build110120606.19.noarch psa-ingo-1.2.6-rhel6.build110120606.19.noarch psa-kronolith-2.3.6-rhel6.build110120606.19.noarch psa-mimp-1.1.4-rhel6.build110120418.19.noarch psa-mnemo-2.2.5-rhel6.build110120606.19.noarch psa-passwd-3.1.3-rhel6.build110120606.19.noarch psa-turba-2.3.6-rhel6.build110120606.19.noarch
----------------
Check package set before installation
The following packages will be installed because they are required by the packages you selected for installation:
~empty~emptyChanging shell for popuser.
Shell not changed.
Changing shell for mhandlers-user.
Shell not changed.
===> Preparing upgrade
-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
Stopping psa... done
psa is stopped
Stopping psa... done
-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
===> Cumulative database upgrade has been started
===> Upgrade completed.
Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 194, in <module>
main()
File "/usr/local/psa/bin/yum_install", line 189, in main
installer.perform(to_install, opts.remove)
File "/usr/local/psa/bin/yum_install", line 147, in perform
self.processTransaction(rpmDisplay = QuietCallback())
File "/usr/lib/python2.6/site-packages/yum/__init__.py", line 4992, in processTransaction
self._doTestTransaction(callback,display=rpmTestDi splay)
File "/usr/lib/python2.6/site-packages/yum/__init__.py", line 5091, in _doTestTransaction
raise Errors.YumTestTransactionError, errstring
YumTestTransactionError: Test Transaction Errors: file /etc/httpd/conf.d/fcgid.conf from install of psa-mod_fcgid-2.3.6-12050315.x86_64 conflicts with file from package mod_fcgid-2.3.6-1.el6.cloudlinux.1.x86_64
file /usr/lib64/httpd/modules/mod_fcgid.so from install of psa-mod_fcgid-2.3.6-12050315.x86_64 conflicts with file from package mod_fcgid-2.3.6-1.el6.cloudlinux.1.x86_64

~emptyError: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

 

[Nikolay.]

As a workaround you may remove psa-mod_fcgid and then reinstall fcgid support via Parallels Installer after upgrade is complete.

Like so:
# yum remove psa-mod_fcgid

This may offer to remove psa-mod-fcgid-configurator as well. This is OK.


I heard that CloudLinux conversion script actually does this for you. How do you upgrade to CloudLinux from CentOS?

 

[KarstenHansen]

Thanks for your reply.

I read the update problem is fixed in 11.5, so I changed the settings to Early adopter release.

I followed the CloudLinux doc: http://docs.cloudlinux.com/index.html?converting_existing_servers.html