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Upgrading phpbb from Plesk breaks installation

Fingerbrot

New Pleskian
Hello

I am running phpbb 3.0.12 installed from Plesk. In Plesk it is showing me that there is an upgrade available to version 3.1.2-15 however when I Re-Check the version in phpbb it says that I already have the latest version 3.0.12. That's a little weird.

The problem is when I upgrade to 3.1.2-15 in Plesk, it will mess with the whole installation. The forum page will redirect in circles to /install/index.php which doesn't even exist and I can't do anything except revert to before the upgrade.

So my questions are:
Why does Plesk show a version 3.1.2-15 but phpbb says the latest one is 3.0.12?
How does the upgrade process from Plesk work? I expect it to automatically do everything, or why else would I want to let Plesk upgrade?

Regards,
Fingerbrot
 
Latest version of PHPBB is really 3.1.2 - https://www.phpbb.com/community/viewtopic.php?f=14&t=2278081
It is difficult to say why upgrade was failed without investigation directly on your server.
I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.
 
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