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User accounts , email addresses on 10.1.1

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by JAOrihuela, Apr 30, 2012.

  1. JAOrihuela

    JAOrihuela New Pleskian

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    Losing all user accounts after changing subscriber on 10.1.1

    One domain created with plesk 9.5 was moved to a Plesk 10.1.1 and after making a change of subscription all USER ACCOUNTS were deactivated and doesn´t show on [CONTROl PANEL-USERS].

    Now I only can see them on [CONTROL PANEL-MAIL] , but when clicking any account shows the following message: "Error: The user account was not found. This could happen if the user account was removed by someone else while you were changing its settings. "

    Could someone suggest me the best way to have the accounts back ( without changing their passwords )

    Thank you

    JOrihuela
     
    Last edited: May 2, 2012
  2. JAOrihuela

    JAOrihuela New Pleskian

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    Changing subscription for other domains to CUSTOMER ACOUNTS or RESELLER ACCOUNTS did not gave problems.
     
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