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value in qmail @mbox.quota truncated at 2 GB

Discussion in 'Plesk for Linux - 8.x and Older' started by fran@, Jun 20, 2008.

  1. fran@

    fran@ Basic Pleskian

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    value in qmail @mbox.quota truncated at 2097151 (2 GB quota)

    I'm experiencing a weird problem with qmail quotas:

    It started with an account with 2.4 GB of data in it, and we wanted to raise the quota:
    Any quota value but "unlimited" makes the mail for this account bounce.
    <orders@newdomain.com>:
    Recipient's mailbox is full, message returned to sender. (#5.2.2)

    I experimented a little and it looks like the qmail data does not "always"match the PSA database/CP data:
    I created a new mailbox "new@newdomain.com"

    reset quota in CP to 2000000
    /var/qmail/mailnames/newdomain.com/new/@mbox.quota = 2000000

    reset quota in CP to 3000000
    /var/qmail/mailnames/newdomain.com/new/@mbox.quota = 2097151 ???? 2 GB ???

    Changed the quota in CP to 8388608 (8GB)
    psa db value: 8589934592
    /var/qmail/mailnames/newdomain.com/new/@mbox.quota = 2097151 ???? 2 GB ???


    Note that the values held in the PSA database and shown in the Plesk control panel are correct.
    Only the @mbox.quota value is truncated at 2097151
    (max value for an interger in some languages??)

    Has anyone encountered this problem?

    Server is a Centos4 VPS running on OpenVZ kernel 2.6.9-023stab043.2-enterprise,
    Plesk 8.2.1

    Fran
     
  2. fran@

    fran@ Basic Pleskian

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  3. fran@

    fran@ Basic Pleskian

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    can't set mailbox quota higher than 2GB in Plesk

    I tried on various versions of Plesk:
    8.3, 8.2.1, 8.1.1.
    they all have the same bug:

    whenever you set up a value > 2Gb in Plesk for the mailbox quota,
    the qmail @mbox.quota is set to 2097151

    It works fine for values < 2GB
    (and yes, we have but a few mail users who WANT a 5 GB mailbox.


    /Fran
     
  4. sergius

    sergius Golden Pleskian

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    Hello Fran,

    Thank you for the report.

    This is known issue that is fixed since Plesk 8.4.0.
     
  5. fescamil

    fescamil Guest

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    This problem still exists in Plesk 8.6.0

    Hello,

    Today we upgraded a server from 8.3 to 8.6.0 and experienced this same problem, with mailbox quotas being truncated to ~2Gigs. All mail was rejected with a quota message, even though the maillbox in question was set to 5 Gigs. We've set them to Unlimited for the time being, but would prefer to have a real fix in place before upgrading a number of other servers to 8.6.0.

    Thanks for your assistance.
     
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