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Website and CP stoped on 7.5.5!

A

amram

Guest
Websites and CP stoped on 7.5.5!

Hi
I moved about 500 domains using Plesk backup and restore utility form a 7.0.3 to a 7.5.5 on a new dual CPU machine and it
went unexpectedly smooth!
after two weeks of almost no problem the websites and CP suddenly stopped responding.

I found these in application log on 10:25
_______________________
Event Type: Information
Event Source: crypt32
Event Category: None
Event ID: 7
Date: 1/16/2006
Time: 10:25:46 PM
User: N/A
Computer: EV1SERVE-T7PPFE
Description:
Successful auto update retrieval of third-party root list sequence number from:

<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>

For more information, see Help

and Support Center at http://go.microsoft.com/fwlink/events.asp.
____________________________

and in system log: on 10:28

Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 1013
Date: 1/16/2006
Time: 10:28:59 PM
User: N/A
Computer: EV1SERVE-T7PPFE
Description:
A process serving application pool 'mydomain.com(domain)(pool)' exceeded time limits during shut down. The process id was

'14220'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

and it repeats for 6 other domains including 'plesk(default)(pool)' and client pools
___________________________

also these where is application log:

Event Type: Error
Event Source: named
Event Category: None
Event ID: 1
Date: 1/16/2006
Time: 12:37:10 AM
User: N/A
Computer: EV1SERVE-T7PPFE
Description:
unable to convert errno to isc_result: 64: The specified network name is no longer available.
___________________________

Event Type: Error
Event Source: named
Event Category: None
Event ID: 1
Date: 1/16/2006
Time: 12:37:10 AM
User: N/A
Computer: EV1SERVE-T7PPFE
Description:
C:\Plesk\Bind\bind-9.2.4\lib\isc\win32\errno2result.c:61: unexpected error:

____________________________


in the task manger there was 10 instances of memailfilter_usr.exe
more than 25 instances of memailfilter.exe
I'm sure these were not there before the halt starts.


I restarted: Web server, Tomcat, Dns Server and Plesk SpamAsssasin service... nothing happened.
then I tried to restart "Plesk SQL Server" unfortunately "plesk service monitor" stopped responding :( but websites came back up!!!!

somehow the psa DB has been halted somewhere during restart?

trying webmail.anydomain.com I got:

A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.
________________________________
this in the application log after unfinished psa restart:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 1/16/2006
Time: 10:34:34 PM
User: N/A
Computer: EV1SERVE-T7PPFE
Description:
Faulting application psa-serv.exe, version 7.5.5000.0, faulting module ntdll.dll, version 5.2.3790.1830, fault address

0x000396d0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 73 61 ure psa
0018: 2d 73 65 72 76 2e 65 78 -serv.ex
0020: 65 20 37 2e 35 2e 35 30 e 7.5.50
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 6e 74 64 6c 6c 2e 64 6c ntdll.dl
0038: 6c 20 35 2e 32 2e 33 37 l 5.2.37
0040: 39 30 2e 31 38 33 30 20 90.1830
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 33 39 36 t 000396
0058: 64 30 d0
_____________________________________-
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 1/16/2006
Time: 10:35:19 PM
User: N/A
Computer: EV1SERVE-T7PPFE
Description:
Faulting application plesksrv.exe, version 7.5.5000.0, faulting module plesksrv.exe, version 7.5.5000.0, fault address

0x0001be60.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 6c 65 ure ple
0018: 73 6b 73 72 76 2e 65 78 sksrv.ex
0020: 65 20 37 2e 35 2e 35 30 e 7.5.50
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 70 6c 65 73 6b 73 72 76 plesksrv
0038: 2e 65 78 65 20 37 2e 35 .exe 7.5
0040: 2e 35 30 30 30 2e 30 20 .5000.0
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 31 62 65 t 0001be
0058: 36 30 60
_______________________________________
and then lots of this with different thread numbers:

Event Type: Error
Event Source: MySQL
Event Category: None
Event ID: 100
Date: 1/16/2006
Time: 10:35:24 PM
User: N/A
Computer: EV1SERVE-T7PPFE
Description:
C:\Program Files\SWsoft\Plesk\MySQL\bin\mysqld-nt.exe: Forcing close of thread 52763 user: 'admin'


For more information, see Help and Support Center at http://www.mysql.com.

_______________________________________




then I rebooted the server and after reboot everything worked fine.


this happened 4 times in a month
I set dedicated application pool for almost all of the domains including those listed in system log.

Thank You for reading my story

I can't think of anything, Has anyone encountered this?
Please Help!
 
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