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Website and CP stoped on 7.5.5!

Discussion in 'Plesk for Windows - 8.x and Older' started by amram, Jan 17, 2006.

  1. amram

    amram Guest

    0
     
    Websites and CP stoped on 7.5.5!

    Hi
    I moved about 500 domains using Plesk backup and restore utility form a 7.0.3 to a 7.5.5 on a new dual CPU machine and it
    went unexpectedly smooth!
    after two weeks of almost no problem the websites and CP suddenly stopped responding.

    I found these in application log on 10:25
    _______________________
    Event Type: Information
    Event Source: crypt32
    Event Category: None
    Event ID: 7
    Date: 1/16/2006
    Time: 10:25:46 PM
    User: N/A
    Computer: EV1SERVE-T7PPFE
    Description:
    Successful auto update retrieval of third-party root list sequence number from:

    <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>

    For more information, see Help

    and Support Center at http://go.microsoft.com/fwlink/events.asp.
    ____________________________

    and in system log: on 10:28

    Event Type: Warning
    Event Source: W3SVC
    Event Category: None
    Event ID: 1013
    Date: 1/16/2006
    Time: 10:28:59 PM
    User: N/A
    Computer: EV1SERVE-T7PPFE
    Description:
    A process serving application pool 'mydomain.com(domain)(pool)' exceeded time limits during shut down. The process id was

    '14220'.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    and it repeats for 6 other domains including 'plesk(default)(pool)' and client pools
    ___________________________

    also these where is application log:

    Event Type: Error
    Event Source: named
    Event Category: None
    Event ID: 1
    Date: 1/16/2006
    Time: 12:37:10 AM
    User: N/A
    Computer: EV1SERVE-T7PPFE
    Description:
    unable to convert errno to isc_result: 64: The specified network name is no longer available.
    ___________________________

    Event Type: Error
    Event Source: named
    Event Category: None
    Event ID: 1
    Date: 1/16/2006
    Time: 12:37:10 AM
    User: N/A
    Computer: EV1SERVE-T7PPFE
    Description:
    C:\Plesk\Bind\bind-9.2.4\lib\isc\win32\errno2result.c:61: unexpected error:

    ____________________________


    in the task manger there was 10 instances of memailfilter_usr.exe
    more than 25 instances of memailfilter.exe
    I'm sure these were not there before the halt starts.


    I restarted: Web server, Tomcat, Dns Server and Plesk SpamAsssasin service... nothing happened.
    then I tried to restart "Plesk SQL Server" unfortunately "plesk service monitor" stopped responding :( but websites came back up!!!!

    somehow the psa DB has been halted somewhere during restart?

    trying webmail.anydomain.com I got:

    A fatal error has occurred
    DB Error: connect failed
    Details have been logged for the administrator.
    ________________________________
    this in the application log after unfinished psa restart:

    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 1/16/2006
    Time: 10:34:34 PM
    User: N/A
    Computer: EV1SERVE-T7PPFE
    Description:
    Faulting application psa-serv.exe, version 7.5.5000.0, faulting module ntdll.dll, version 5.2.3790.1830, fault address

    0x000396d0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 70 73 61 ure psa
    0018: 2d 73 65 72 76 2e 65 78 -serv.ex
    0020: 65 20 37 2e 35 2e 35 30 e 7.5.50
    0028: 30 30 2e 30 20 69 6e 20 00.0 in
    0030: 6e 74 64 6c 6c 2e 64 6c ntdll.dl
    0038: 6c 20 35 2e 32 2e 33 37 l 5.2.37
    0040: 39 30 2e 31 38 33 30 20 90.1830
    0048: 61 74 20 6f 66 66 73 65 at offse
    0050: 74 20 30 30 30 33 39 36 t 000396
    0058: 64 30 d0
    _____________________________________-
    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 1/16/2006
    Time: 10:35:19 PM
    User: N/A
    Computer: EV1SERVE-T7PPFE
    Description:
    Faulting application plesksrv.exe, version 7.5.5000.0, faulting module plesksrv.exe, version 7.5.5000.0, fault address

    0x0001be60.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 70 6c 65 ure ple
    0018: 73 6b 73 72 76 2e 65 78 sksrv.ex
    0020: 65 20 37 2e 35 2e 35 30 e 7.5.50
    0028: 30 30 2e 30 20 69 6e 20 00.0 in
    0030: 70 6c 65 73 6b 73 72 76 plesksrv
    0038: 2e 65 78 65 20 37 2e 35 .exe 7.5
    0040: 2e 35 30 30 30 2e 30 20 .5000.0
    0048: 61 74 20 6f 66 66 73 65 at offse
    0050: 74 20 30 30 30 31 62 65 t 0001be
    0058: 36 30 60
    _______________________________________
    and then lots of this with different thread numbers:

    Event Type: Error
    Event Source: MySQL
    Event Category: None
    Event ID: 100
    Date: 1/16/2006
    Time: 10:35:24 PM
    User: N/A
    Computer: EV1SERVE-T7PPFE
    Description:
    C:\Program Files\SWsoft\Plesk\MySQL\bin\mysqld-nt.exe: Forcing close of thread 52763 user: 'admin'


    For more information, see Help and Support Center at http://www.mysql.com.

    _______________________________________




    then I rebooted the server and after reboot everything worked fine.


    this happened 4 times in a month
    I set dedicated application pool for almost all of the domains including those listed in system log.

    Thank You for reading my story

    I can't think of anything, Has anyone encountered this?
    Please Help!
     
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