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Website down after 12.x update and server reboot. DNS configuration problem ?

theophile76

New Pleskian
Hello,

Two month ago I installed plesk 11.5 on my server (with centos 6 or 7 I don't remember)
Then i added my domain.com by clicking on "Add New Domain" and using the auto dns system configuration.
All worked great.
During this period, Parallels Plesk was auto updating to 12.x
1 week ago, I restarted my server, and my webite was down (I think because DNS problem with 12.x or ip problem or port closed...)

So I formatted my dedicated server, then I reinstall Parallels Plesk 11 (with centos 6) and the website worked great.
Then I re-formatted my dedicated server, then I installed Parallels Plesk 12 (with centos 7) and the website did not work.

So I think the problem come from plesk 12

---------

This is how I process to configure my website on plesk 12 :

1. This is a 1&1 domain and an OVH dedicated server.
So I configure DNS like that :
1rst name server : nsXXXXXX.eu
2nd name server : sdns2.ovh.net

2. On plesk, i click on "Add New Domain"
Capture : http://postimg.org/image/d6v976xl5/

3. I wait for DNS propagation but it doesn't work...
Capture of DNS checker (from http://www.intodns.com) : http://postimg.org/image/jtuom5s6x/

Plz could you help me
PS : I'm sorry I have bad english, I tried to do my best.
 
Last edited:
Could you please read again the necessary part, which I highlighted with the red arrow?

DNS_point_to_registrar_001.jpg

Plesk can't modify your settings from your registrar. You really have to do this over the nameserver from your registrar, to make it work.
 
Hi, thx you for reply.
I have already done this modification. Here a capture in the 1&1 admin panel (sorry it's in french) :
Capture_copie.png
 
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