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DanMessenger
New Pleskian
Hi,
I have a VPS that came with Plesk 10 installed, but I only use it for my site and email. No "customers" etc, just me, one domain.
Today I noticed that my phone couldn't connect to get my emails. I tried to visit my website and that wasn't working either.
So I logged into the Plesk admin panel to be greated with the message "Warning: The webspace was suspended. All sites hosted with the webspace are not available."
Clicking any of the top navigation links (Users, Websites & Domains, Mail etc) keeps me on the home tab.
I did a bit of searching and used the command line to change the Expiration on the Subscription for my site to -1.
My website now loads and I can get my email, however problems still exist:
a) I still get the same warning when I log in, and can't access any of the other tabs. I can't create new sites, manage email addresses or anything.
b) I'm not sure what is going on with my accounts. I login with my webspace admin account (username: admin) and at the top it says "Logged in as <me>" and "Webspace mysite.co.uk".
When I log in with what I thought was the Plesk Administrator account (username: Administration and a different password) I get the same messages at the top, and also "Warning: Another user with the same username (admin) is already logged in to the Panel. " but I just logged in as Administrator, not admin. Not sure if this is a red herring or not?
I'm not used to Plesk at all and am rather confused....
I have a VPS that came with Plesk 10 installed, but I only use it for my site and email. No "customers" etc, just me, one domain.
Today I noticed that my phone couldn't connect to get my emails. I tried to visit my website and that wasn't working either.
So I logged into the Plesk admin panel to be greated with the message "Warning: The webspace was suspended. All sites hosted with the webspace are not available."
Clicking any of the top navigation links (Users, Websites & Domains, Mail etc) keeps me on the home tab.
I did a bit of searching and used the command line to change the Expiration on the Subscription for my site to -1.
My website now loads and I can get my email, however problems still exist:
a) I still get the same warning when I log in, and can't access any of the other tabs. I can't create new sites, manage email addresses or anything.
b) I'm not sure what is going on with my accounts. I login with my webspace admin account (username: admin) and at the top it says "Logged in as <me>" and "Webspace mysite.co.uk".
When I log in with what I thought was the Plesk Administrator account (username: Administration and a different password) I get the same messages at the top, and also "Warning: Another user with the same username (admin) is already logged in to the Panel. " but I just logged in as Administrator, not admin. Not sure if this is a red herring or not?
I'm not used to Plesk at all and am rather confused....
