• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Webspace was suspended & User account confusion

DanMessenger

New Pleskian
Hi,

I have a VPS that came with Plesk 10 installed, but I only use it for my site and email. No "customers" etc, just me, one domain.

Today I noticed that my phone couldn't connect to get my emails. I tried to visit my website and that wasn't working either.

So I logged into the Plesk admin panel to be greated with the message "Warning: The webspace was suspended. All sites hosted with the webspace are not available."

Clicking any of the top navigation links (Users, Websites & Domains, Mail etc) keeps me on the home tab.

I did a bit of searching and used the command line to change the Expiration on the Subscription for my site to -1.
My website now loads and I can get my email, however problems still exist:

a) I still get the same warning when I log in, and can't access any of the other tabs. I can't create new sites, manage email addresses or anything.

b) I'm not sure what is going on with my accounts. I login with my webspace admin account (username: admin) and at the top it says "Logged in as <me>" and "Webspace mysite.co.uk".
When I log in with what I thought was the Plesk Administrator account (username: Administration and a different password) I get the same messages at the top, and also "Warning: Another user with the same username (admin) is already logged in to the Panel. " but I just logged in as Administrator, not admin. Not sure if this is a red herring or not?

I'm not used to Plesk at all and am rather confused....
 
OK, I have managed to get rid of the message saying the webspace is suspended by doing:

subscription.exe --webspace-on mysite.co.uk

However, I still can't get to the section to manage subscriptions etc.
Whenever I log in as Administrator I get taken to the webspace for mysite.co.uk ?
 
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