Question Why Plesk create "access_ssl_log.webstat" with disabled "web statistics"?

[Azurel]

Server operating system version

AlmaLinux 8.10

Plesk version and microupdate number

18.0.65#2

In all domains "Web statistics" is set to disabled. However, the file "access_ssl_log.webstat" for statistics is still created and updated in a few domains. Is there a reason why this file does not exist in some domains, as expected, and then still exists in other domains with current data?

Is this a known bug or have I overlooked a setting?

 

[Vladimir C.]

Hello! I've checked in the test environment and even if I removed Webstat and Webalizer the access_ssl_log.webstat is created after execution of the statistics utility command:

plesk sbin statistics --calculate-one --domain-name=example.com

Log files access_log.stat, access_log.webstat, access_ssl_log.stat, access_ssl_log.webstat are intermediate web statistics log files. Intermediate logs are prepared during daily maintenance task and only after that Web Statistics is calculated by either AWStats or Webalizer based on the intermediate logs and represented by HTML reports.

I did not find known bugs regarding this behavior. However, it looks when web statistics disabled or AWStats/Webalizer removed such files should not be created. I would suggest contact Plesk technical support team to investigate this case further and they create report to Plesk development team if necessary.

 

[Azurel]

I'm now running AlmaLinux 9.8 with Plesk 18.0.80 #6. Web statistics are disabled for all domains, yet the access_ssl_log.webstat files continue to grow every day. Is there a permanent fix or a supported way to prevent these files when web statistics are disabled or is it intended that this file continue to be updated regardless of the setting?

 

[Sebahat.hadzhi]

@Azurel , could you please confirm if the web statistics components are still installed on the server in question? If they are, please try removing them according to this guide.

 

[Azurel]

Thanks, that seems to have helped.