• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Forwarded to devs WordPress Toolkit not able to clone instances with CiviCRM Plugin

Liwindo

Basic Pleskian
Username:

TITLE

WordPress Toolkit not able to clone instances with CiviCRM Plugin

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.47 Update #3, WordPress Toolkit Version 5.12.3-6596, Ubuntu 20.04.5 LTS, x86

PROBLEM DESCRIPTION

It is not possible to clone a Wordpress Instance with an installed CiviCRM plugin. It ends with a database error message.

STEPS TO REPRODUCE

1. Install a new Wordpress-Instance.
2. Upload the CiviCRM Plugin, cf. Download CiviCRM | CiviCRM, and install it.
3. Perform the Pluigin internal installation.
4. Try to clone the instance.

ACTUAL RESULT

Database cannot be imported. Error message: ERROR 1227 (42000) at line 729 in file: '/<path>/.wp-toolkit/<number>/db_<string>.sql': Access denied; you need (at least one of) the SUPER privilege(s) for this operation ERROR ...

EXPECTED RESULT

Successful clone operation.

ANY ADDITIONAL INFORMATION

The cause might be related to the fact that CiviCRM stores the database credentials in an additional string in civicrm.settings.php.

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
Back
Top