Wrong warn message: Another user with the same username (admin) is already logged in to Plesk.

[Azurel]

User name: Azurel

TITLE

Wrong warn message: Another user with the same username (admin) is already logged in to Plesk.

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

CentOS 8.2, Plesk Obsidian

PROBLEM DESCRIPTION

Warning: Another user with the same username (admin) is already logged in to Plesk.

STEPS TO REPRODUCE

I don't know. I logged in with HTTP and after set SSL certificate for plesk with HTTPS. I tested login in private mode too.

ACTUAL RESULT

See description

EXPECTED RESULT

When I logged in with same Name, same Password, same IP. I think this message should not appear.

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[Bitpalast]

Same Name, same password, same IP can indeed lead to duplicate logins, because you might have received a new PHP session ID. This will most likely be true when cookies were deleted between sessions, when the procotol changed (like a switch between http and https), when your browser changed, when you are using a different device.