WYSIWYG Editor -> Blank font-family and -size

[cyon_sb]

Since the latest hotfix (Hotfix-20081118) we have problem with the WYSIWYG Editor. The dropdown list of the font-family and -size is allway blank (white). This problem appears with Firefox and IE. Is this a known issue?
Is there a possibility to open a bug report?

I guess it's a problem with the image-links -> this broken images where found:

http://sitebuilder.mydomain.com/Wizard/Edit/Html?currentPageId=g820oht0n7e

0 broken images
http://sitebuilder.mydomain.com/blank.html

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images
http://sitebuilder.mydomain.com/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php?1230547123839

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images
http://sitebuilder.mydomain.com/wysiwyg/custom/fckeditor.wizard.html?cacheId=4.5.0.2008111812&currentPageId=g820oht0n7e&editFilePath=/sites/1a/1a89ae8ee3168f057a3d5900baf9f8d5/__edit/page1.php&InstanceName=wysiwyg&Toolbar=wizard

0 broken images

Thank's for help.

 

[Dmitry Frantsev]

I am not sure if this is related to latest hotfix. You can try to roll-back update (uninstall hotfix) and check it one more time, just to be sure.
If there are files missing you can check main Parallels Plesk Sitebuilder package for consistency:

# rpm -V sitebuilder-4.5.0|grep missing

 

[cyon_sb]

I've found out the problem. The problem is design related. If you choose an design (step 2) with a dark font color, you'll get back the navigation points. If you choose the design 'xmp-06' the font color of the wysiwyg editor is white and the navigaion point is invisible -> white on white

Is there an possibility to choose the wysiwyg editor font color as black by default.

 

[Dmitry Frantsev]

Yes, I can see the issue. I have already reported it to developers, so it should be corrected in nearest updates I guess. If I find workaround for it I will let you know.

 

[lcoker]

Update?

Has this issue been fixed as I'm still seeing it happening in some templates.

 

[eastcoast]

Same problem

Any solution yet ?