Recent content by AaronMcH

Just updated the post with new information which indicates the issue is within the scope of the Apache Server/Service, any help would be appreciated. Thanks -Aaron

Hello We're running Plesk on a Virtual Server and what we're finding is quite strange, usually every night roughly between the hours of Midnight (00:00) and 8am (08:00) for periods of time anywhere from a few minutes up to 4 hours our the Apache Service will timeout for a lot of or all HTTP...

Thanks for the info, any idea if this can go in the "Additional Apache directives" per domain in Plesk, or does it have to be place in the global config? In our case this issue doesn't seem to be consistent, it happened earlier today but only for a few hours and only on one domain, then soon...

Hello We are running Plesk Onyx (Version 17.5.3 Update #33) on CentOS, a colleague of mine was trying to us Larvel and to use one of the tools he had to upgrade the built in version of PHP from 5 to 7.1 so used yum to do the update. This then broke Plesk (probably because between PHP 5 and 7...

There's no other useful information, it's simply just the version information (already provided), and copyright notices, as one would expect. Given that we're running CentOS (as shown above by running plesk version command) I'll use rpm instead: rpm -qa | grep mysql...

Hello thanks for the reply For each command: mysql -V mysql Ver 14.14 Distrib 5.7.18, for Linux (x86_64) using EditLine wrapper mysql -uadmin -p`cat /etc/psa/.psa.shadow` Opens the MySQL Terminal plesk version Product version: Plesk Onyx 17.5.3 Update #10 Update date: 2017/06/22 13:59...

Hello thanks for the reply This is not solved, as I mentioned in my original post we are running MySQL 5.7, so obviously there is an issue here. It's also as if Plesk wasn't able to detect which version of MySQL we are running, since the error "FIXME: database type is not supported.", and...

While trying to install WordPress on a website using the Application Catalogue, several errors appeared one after the o ther, I followed steps in each article linked below to fix each error: Unable to access Application Vault: Can't open lib '/usr/lib64/libmyodbc5.so' : file not found Unable...

Hi there We will be moving to Plesk 12 from Plesk 11.5 this year and I have started looking into CageFS, I wanted to know if this is something that is supported directly by Plesk, and from experience is there much difference between CageFS and the current chroot environment that comes with...

Hi, thanks for the reply, I'm not sure where logs for this would be, the server is running the standard Plesk installation, and since the email was sent from Google Apps will there even be an accessible log? Thanks Aaron

Hi, another issue has just come up. Using Google Apps we tried to send an email to an address (which I believe uses Microsoft Exchange, although I'm not 100% certain) and we received a delivery failed notification from Google containing the following message: When we tried to send a message...

Hi Kristian Thanks for the response, it seems that there were inconsistencies with the hostname and DNS record, the issue seems to have been regarding local mail that the DNS A record began with "hs" where as the hostname in Plesk began with "hn". So an easy fix, although I won't know for sure...

Hi, this is a bit of a strange problem. I am hosting a few domains (including my own ones) all of them use Google Apps or Windows Live Domains, the domains never have an issue sending or receiving email normally, however using Google Apps or Windows Live Domains there are a few particular...