Recent content by Alex Presland

That has fixed it for me. Thank you. :cool: I was then able to upgrade to Plesk 18.0.70 Update #1 which fixed Issue - Serialization failure: 1213 Deadlock found when trying to get lock

Running WP Toolkit Version 6.6.4-9127

I'm trying to clone a website from one domain to another (both under separate subscriptions for the same customer). I receive this error and it stops copying at that point. Any idea what I can do next, other than using a 3rd party cloning tool?

See https://jira.mariadb.org/browse/MDEV-34902

I successfully used the Plesk UI to upgrade from MariaDB v10.6.18 to v10.11.xx (currently 10.11.9, but that may have changed since the upgrade?). This is on a server running Ubuntu 22.04 and Plesk Obsidian 18.0.63 Update #4 Web Host Edition. Ever since then every time that MariaDB is started /...

@Kaspar@Plesk Any thoughts on potential further investigation that @lightingman2003 and I can do on this please?

MariaDB Log was turned off. :( I can only assume that this is default for the Plesk AWS template that we're using. /var/log/plesk/install/plesk_18.0.61_installation.log completed at 06:28:36: Syslog showed that "oom-kill" took it out! ...but there was LOADS of memory and swap available...

Sorry, wrong wording... please contact your SERVER PROVIDER and ask them to open up inbound port 8443 to your server in their firewall. @Kaspar has also given a good alternate solution of using the "enable access domain" feature, if your server provider won't open up inbound port 8443.

Contact your ISP Support and get them to open port 8443 in their firewall

Hi @Solarom It is worth confirming that your server is listening on Port 8443. I'm also on a Ubuntu 22.04 based server and get the following when checking which ports are open: alex@mypleskserver:~$ sudo ss -tl | grep 8443 LISTEN 0 511 0.0.0.0:8443...

Indeed. I once had someone who had accidentally blocked a sender in their client. Any email from them thereafter always disappeared. I had to provide them email client specific advice on how to find and remove this block...

Removed means that the email server has completed processing the email and has done all the deliveries that it needs to. Similar to "End" or "Complete".

We have email-only subscriptions on our server. The DNS is hosted on Plesk, which helps SPF, DKIM and the webmail certificates work. The DNS then points the website to a different IP address. One recommendation is that your external website is hosted on WWW.domain.tld and that you have...

Thanks for all your work on this @danami - I can also confirm that this fix is also working for me. Lots of needed email fixes in 18.0.59 ! :)

This evening my co-Administrator spotted a number of email validation fixes listed in the changelog to Plesk Obsidian 18.0.59: I repeated the test which I originally reported above, while still on Plesk Obsidian 18.0.58 Update #2 and these failed DKIM tests. I then upgraded to Plesk Obsidian...