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Hi tenriak,
I am the original poster.
For what it's worth I never managed to get my email working via Plesk.
I called my hosting provider, Ionos, and they set up the email for me on their platform very quickly - I think it was to do with the website DNS being set up with them (although I assumed...
I will follow your advice and look at setting it up in Ionos.
Unfortunately I'm now going to be away for a couple of days, so can't do it until later in the week, but I will report back here after I've tried.
Thanks for your help.
Learning all the time!
Hi fonorola,
Thanks for your reply. My Ionos account is for a virtual server - I'm not sure if this means that I may have the same issue as you.
I'm hoping I can continue on a diagnosis route as started above, which maybe will lead me to changing something within my Ionos account, but I don't...
Is there a command line in Plesk where I can key the above commands?
Sorry but I can't share the screen you mention on a public forum as it has actual website and email address info which I can't share on a public forum at the moment, but I can confirm that the message I get on that screen is...
If I key mydomain.com into the MX Lookup Tool I get:
Hostname: mail.mydomain.com
IP Address: [my correct IP address]
This is as set on my host (Ionos).
If I look on Plesk I have the following 'MX(10)' record:
Host: webmail.mydomain.com
Record Type: MX(10)
Value: mail.mydomain.com
Whilst...
Thanks for the reply.
Unfortunately I don't really understand this.
I have a valid domain name managed with Plesk and it appears to have valid DNS records (including 'A') as I can access the website.
I manage the domain with Plesk and I set up an email address for the domain using Plesk. I...
I have been trying to set up email for my domain (for the first time).
I have set up one email address, and from this I can launch the roundcube webmail site - but it doesn't receive emails I try to send.
When I select the 'Email Config Check' in Plesk (under 'Mail' within my domain in 'Websites...