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Hi Igor, Thanks for your reply. That fixes the issue but there's a missing step. I am getting this error from suexec_log cmd: cgi_wrapper [2012-09-18 23:57:58]: command cgi_wrapper not in docroot (10000) I checked my domain's vhosts file last_httpd.include and I see...

Hi Igor, Thanks for the quick reply. Forgive me for asking a detailed question, I am new to Plesk and I don't want to do something that would create a bigger issue for us later. Do I have to move all the files from /var/www/ to my new volume /home/www before I issue the command you've...

Igor, Thanks for your reply. Do you have a documentation for me to follow on how to move /var/www to a bigger volume? Thanks!

Hi Igor, I actually created a /home volume and symlinked /var/www to /home/www. Is that what's causing this issue? How do I fix it? The root volume is too small (8Gb) to contain /var/www in the long run. Thanks!

Hi Igor, Thanks for your reply. I am getting this from the error.log: [Fri Sep 14 23:50:31 2012] [warn] [client IP] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Fri Sep 14 23:50:31 2012] [error] [client IP] Premature end of script headers...

Hi Sakibs, I appreciate your reply thank you but would be nice if you know the answer can you point me directly to where it is in the documentation? It is like looking for a needle in a haystack. Thanks!

Hi There! I'm running Plesk 11 with Web Presence Builder and strange thing happens right after I publish WPB I get 500 Error. Have anyone encountered this issue before? Is there any settings that needs to be set first with Web Presence Builder? Thanks!

Hi Adbi, Thanks again for your quick reply. Yes I already opened the ports in both WHCMS & Plesk servers. But I'm still getting the same error. Is there a way to check logs in Plesk for connection errors? Thanks!

Hi Abdi, Thanks for your reply. Yes you are right, I added the Plesk server IP to API IP Access Restriction box and it seems to do something else and I'm getting a slightly different error: Order Accept Encountered Problems CURL Error: 7 - couldn't connect to host Before it was...

Hi There! We're trying to integrate WHMCS/CPanel with our EC2 running Plesk but when tried to create the account, we're getting this error: Module Command Error CURL Error: 7 - couldn't connect to host We found forum post that suggests to open ports 2086/2087/8443 on both servers...

Hi Dmitriy, Awesome! Thanks for your help! :)

Hi Abdi, Thank you for your reply. I did not install Plesk and or the modules myself, actually I downloaded and installed a ready made EC2 image with Plesk by following this KB. I think web presence builder is not installed in the image Parallels provided. Since you are Plesk expert...

Hi Igor, Any progress on this issue? My business partner want to go live with this but he needs web presence builder working for our multiple small website projects. Thanks!

Hi Igor, I did your instruction and I get this for the first command: [INFO]Initializing the Web Presence Builder's database... [INFO]Creating database... [INFO]Updating the database user credentials... [INFO]The database already exists. then the second one runs after a...

Hi There, We are testing Plesk 11.x on EC2 and the installation went smoothly following the instruction in this KB. We're testing Plesk because we are interested with the WebPresence Builder but it has a problem when launched, we're getting this error: Internal error: Undefined...