Recent content by Bulat

Hi Andreas! Please check your PM.

Hi, I suppose that the issue is described in https://kb.plesk.com/en/129542 Most likely, the customer or reseller name contain non-ASCII symbols. Please try to rename it and rerun backup

> 1- Admin > - Install There is no strict requirements where to install Plesk. But it will be better if it will be installed in root folder. Here is Deployment guide https://docs.plesk.com/en-US/12.5/deployment-guide/get-started.70252/ > - View No, you couldn't > 2- DNS > - Slave DNS servers...

Please make sure that all IIS components are enabled, run autoinstaller from command line with --debug option and provide us with the log file.

We have plans to update phpmyadmin version, but cannot say for sure when exactly

Hi, Can you please try to run the following command in command line and provide the output: "%plesk_bin%\php.exe" -dauto_prepend_file="" "C:\Program Files (x86)\Parallels\Plesk\admin\plib\cu\backup_restore_helper.php" --backup-customer <customer_id> where <customer_id> is the id of the customer

please, check and make sure that the request from your browser reaches the server. In general, when you open a webmail, the corresponding logs are written to `/var/log/httpd/access_log`, please check this log. If you do not see any changes in this log, it means that your request from browser...

Hi Philipp, can you please clarify what actions in Plesk cause this error?

@Pandur2000 , @dvries , Most likely, you have copied `/var/asl/bin/asl_cli_c` to `/var/asl/bin/asl` or created such kind of symlink. If this is the case, please get rid of `/var/asl/bin/asl` file/link as this file is not supposed to be present on Debian/Ubuntu systems. As for...

Can you please provide the output of the following mysql commands from both working and non-working servers: mysql> select cert_rep_id from domains where name like '%server2.ownsompany.com%'; mysql> select * from misc where param='cert_rep_id';

Hi, Can you please send a screenshot of spamassassin configuration under Tools&Settings -> Spam Filter and headers of test email message. Thanks in advance.

Hi, You can check the list of backups in sqlite3 database file "/usr/local/psa/PMM/tasks/tasks.db" ~# ls -la /usr/local/psa/PMM/tasks/tasks.db -rw-r--r-- 1 root root 20480 Aug 15 23:41 /usr/local/psa/PMM/tasks/tasks.db ~# ~# ~# sqlite3...

Please check this Plesk documentation http://docs.plesk.com/en-US/12.5/administrator-guide/appendix-a-properties-of-hosting-plans-and-subscriptions/web-server-apache.72120/ : Note: Web server settings can also be changed for each domain individually. Changes on the service plan level do not...

Can you please clarify whether the extension was installed successfully after making these changes or it failed again? If it was installed successfully, you can ignore the highlighted.