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Recent content by chrisguk

  1. chrisguk

    Question Moving Mysql/MariaDB databases to external server

    Hi, I have until now the default mysql setup with Plesk for example the DB is defined as localhost. I have decided that I wish to move the whole database instance to another server for security and redundancy purposes. Is there a guide available or do you have any guidance on how to move...
  2. chrisguk

    Resolved IP Addresses

    I always wondered what the best practice is regarding IP addresses for Plesk. I will give you an example: Would it be better to have to physical IP addresses 1 = dedicated and 1 = for shared use. The dedicated is of course used for admin and server connection including Nameserver Records and...
  3. chrisguk

    Question Migration Failure

    hi there, Does anyone know what this error means on a filed migration? [20 Dec 16 12:23:36] [Migration] Failed to check license limits on target Plesk server Exception: 'NoneType' object has no attribute 'iter_all_subscriptions'
  4. chrisguk

    Question email server address wrong

    Well it is in the fqdn format but it could be confusing to the customer/user, normally they would see mail.yourdomain.com at the incoming and outgoing server address. I have seen this on other panels but cant seem to find where to change this globally for all.
  5. chrisguk

    Question email server address wrong

    Hi there, In the admin panel I navigate to a domain then click on email addresses >> then I click on the little "i" icon alongside the email address to show the details on how to setup the email address on a client. The thing I have noticed is that the mail server settings only show the main...
  6. chrisguk

    Question Change Subject in Email notifications

    Hi there, Yes that's right
  7. chrisguk

    Question Change Subject in Email notifications

    Hi, I understand that you can change the subject line in email notifications but it still appends the hostname of the server. Is there a way to change the hostname in the subject line without actually changing the server hostname itself. Or even removing this appended name in the subject line...
  8. chrisguk

    Resolved Setting global defaults in Plesk Horde

    Does anyone have experience with setting up global defaults for the Horde module in Plesk. For example; The default action on login to webmail the user is taken to the mail view so they can immediately see the emails. Thanks Chris
  9. chrisguk

    Question Plesk Customer login URL

    I have a server address lets say ns1.myserver.com and I have a customer added to the plesk panel with a subscription, service plan and domain. I want to customers to login in using the following: control.theirdomain.com:8443 In principle this kind of works but when I log in this was with...
  10. chrisguk

    Resolved Not sending emails

    Fixed. The ISP was blocking port 25 :(
  11. chrisguk

    Resolved Not sending emails

    I fear I need to give you access to have a look around. How can we do this?
  12. chrisguk

    Resolved Not sending emails

    Tried that and Tried that and still nothing.
  13. chrisguk

    Resolved Not sending emails

    So I checked the smtp auth and this is not stopping it. Strange thing is I get no error message but the email just stays in the queue.
  14. chrisguk

    Resolved Not sending emails

    ok how about this: connect from localhost.localdomain[127.0.0.1] Jul 10 08:25:02 ns1 postfix/smtpd[44600]: BB3AD415F3: client=localhost.localdomain[127.0.0.1], sasl_method=DIGEST-MD5, [email protected] Jul 10 08:25:02 ns1 postfix/cleanup[44604]: BB3AD415F3...
  15. chrisguk

    Resolved Not sending emails

    ok that gave me some indication I see that this is the problem but where do I fix this: Jul 10 07:45:31 ns1 courier-imapd: Connection, ip=[::ffff:127.0.0.1] Jul 10 07:45:31 ns1 courier-imapd: LOGIN, [email protected], ip=[::ffff:127.0.0.1], port=[49672], protocol=IMAP Jul 10 07:45:31 ns1...
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