Resolved Not sending emails

[chrisguk]

Hi there,

I have setup the stock install of plesk on a server that all dns records resolv correctly. I made sure the SPF record was correct also. But for some reason when I setup a domain i can receive emails but cannot send them, is there a step I have missed or a list of common checks I can perform?

Thanks

 

[lvalics]

Can you tell us the error message you get? Also maillog help: tail -f /usr/local/psa/var/log/maillog

 

[chrisguk]

Can you tell us the error message you get? Also maillog help: tail -f /usr/local/psa/var/log/maillog

ok that gave me some indication I see that this is the problem but where do I fix this:

Jul 10 07:45:31 ns1 courier-imapd: Connection, ip=[::ffff:127.0.0.1]

Jul 10 07:45:31 ns1 courier-imapd: LOGIN, [email protected], ip=[::ffff:127.0.0.1], port=[49672], protocol=IMAP

Jul 10 07:45:31 ns1 courier-imapd: LOGOUT, [email protected], ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=


Note I have changed the DNS to mydomain.de just for this post purposes.

 

[lvalics]

This not help too much to know the issue :-( Sry.

 

[chrisguk]

ok how about this:

connect from localhost.localdomain[127.0.0.1]

Jul 10 08:25:02 ns1 postfix/smtpd[44600]: BB3AD415F3: client=localhost.localdomain[127.0.0.1], sasl_method=DIGEST-MD5, [email protected]

Jul 10 08:25:02 ns1 postfix/cleanup[44604]: BB3AD415F3: message-id=<[email protected]>

Jul 10 08:25:02 ns1 /usr/lib64/plesk-9.0/psa-pc-remote[44412]: handlers_stderr: SKIP

Jul 10 08:25:02 ns1 /usr/lib64/plesk-9.0/psa-pc-remote[44412]: SKIP during call 'check-quota' handler

Jul 10 08:25:02 ns1 postfix/qmgr[44440]: BB3AD415F3: from=<[email protected]>, size=562, nrcpt=1 (queue active)

Jul 10 08:25:02 ns1 postfix/smtpd[44600]: disconnect from localhost.localdomain[127.0.0.1]

 

[lvalics]

Here seems all OK. When you are trying to send mail, what kind of error you get? See if not require login and password to send out mails.

 

[chrisguk]

Here seems all OK. When you are trying to send mail, what kind of error you get? See if not require login and password to send out mails.

So I checked the smtp auth and this is not stopping it. Strange thing is I get no error message but the email just stays in the queue.

 

[lvalics]

Try:

service psa stopall
service psa start

 

[chrisguk]

Tried that and

Try:

service psa stopall
service psa start

Tried that and still nothing.

 

[lvalics]

If noone else have idea what can be, I can only say more if I take a look ;-(

 

[chrisguk]

If noone else have idea what can be, I can only say more if I take a look ;-(

I fear I need to give you access to have a look around. How can we do this?

 

[lvalics]

Contact me on skype: lvalics

 

[chrisguk]

Fixed. The ISP was blocking port 25