Recent content by Hadi

Hello I have changed Plesk Windows with Reconfigurer to new IP but still when login to plesk I see System Overview Hostname IP : OLD IP Would you please update me how can I change this IP ? Thanks

Hello Is there any update for this issue ? Thank you

Hello this website and all websites are working properly wthout any issue but only in taking backup it looks like Plesk doesn't have access to take backup; What access you mean I should check and how I should do it ? Thanks

Hello In plesk 12.5 when customers want to take backup ( dump database ) below error occurs Unable to export a dump of DBXXXXXX: Unable to backup database 'DBXXXXX' Login failed for user 'XXXXX'. (Error code 21) Please see below screenshot Pasteboard — Uploaded Image Would you please...

Hello if these are "administrator" password not belongs to plesk how we can login to Plesk admin interface ? Thank you

Hello Thank you for response and document ; But my question was about user : administrator not admin; Could we change "administrator" password directly in windows or we should change it with plesk ? Thank you

Hi I am login to my windows plesk with user : administrator; I decided to change password for this user few days ago; So I logged into plesk with this user and tried to change password with new one ; After I changed password I decided to login and test new password but this password didn't...

We compare their support with cpanel and they are always available in urgent issues ; I suggest plesk team to active their ticketing system because order license from any companies finally related to plesk team; - they should consider their customer are valuable things they have . - they should...

Hello We have switched from websitepanel to plesk to use a commercial service and get support from plesk team; But unfortunately after a few weeks when want open a ticket ; ticketing system says for your license you should get support from your Data-center and they are experienced to give you...

Hello After migration some websites from other panels to plesk we see Internal Server Error ; Would you please tell me how we can show correct and detailed information regarding any problem in codes or connections ? Thank you

Hello I filled the form and problem solved ; I thought plesk wanted to configure server from first; Thank you

Hello currently when I try to login plesk with admin login I see this page but clients see correct page; Thank you

Hello In plesk 12.5 suddenly we encountered with below page ; all websites on plesk are working properly but login not working and show below screenshot; Would you please tell me how I can fix this ? Thank you

I checked and disk space shows 0 when we directly copying file on the server and plesk not detect correct space usage by code; Thank you

When we copy code directly on server we encounter with this error but if we use ftp all thing is okay; so we should set something if we directly content to server and this is something I am looking for ; Thank you Server Error in '/' Application. Security Exception Description: The application...