• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by HoracioS

  1. HoracioS

    Issue emails marked to gmail as dkim fail

    It’s all been reviewed and the same error still appears in Google: (host gmail-smtp-in.l.google.com[142.251.16.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30...
  2. HoracioS

    Issue emails marked to gmail as dkim fail

    I’ve been experiencing this issue for more than half a year. All SPF and DKIM parameters are properly configured and verified with Google. The problem only occurs with email forwards from Plesk to Gmail. I would appreciate your help!
  3. HoracioS

    Issue Plesk Forwarding & DKIM Authentication: How to Ensure Matching Signatures?

    Hi! I'm facing an issue with DKIM authentication when forwarding emails in Plesk. When I forward an email, the "From" field is correctly modified to reflect the new sender, but the DKIM signature remains tied to the original domain. Why doesn't Plesk automatically update the DKIM signature to...
  4. HoracioS

    Issue Backup Fails with SQL Error: 'No process is on the other end of the pipe.'

    Hi! When I try to perform a backup, it doesn't complete, and I get this error: Unable to make database dump. Error: Failed to exec mssqldump.exe: Exit code: 1: A connection was successfully established with the server, but then an error occurred during the login process. (provider: Shared...
  5. HoracioS

    Issue Error while making backup

    Hello, I'm trying to make a backup to a remote server and it's giving the following error: Error: Unable to validate the remote backup. It may not be restored. Error: Failed to exec pmm-ras: Exit code: 1: Unable to set backup sign certificate: Resource temporarily unavailable Warning: Unable to...
  6. HoracioS

    MagicSpam v2.0.24-2 stops working on Plesk 18.0.59

    Please, verify that starting from Plesk 18.0.59, MagicSpam v2.0.24-2 stops working and gives the following error: Error communicating with Plesk API: Error communicating with Plesk API: are the packages psa-api and psa-api-rpc installed? It's likely once again some changes made by Plesk in the...
  7. HoracioS

    Input MagicSpam is supported on the latest Plesk version (18.0.57)

    Please, verify that starting from Plesk 18.0.59, MagicSpam v2.0.24-2 stops working and gives the following error: Error communicating with Plesk API: Error communicating with Plesk API: are the packages psa-api and psa-api-rpc installed? It's likely once again some changes made by Plesk in the...
  8. HoracioS

    Question Two weekly backups, one for emails and another one for the websites separately

    Hello, is it possible to schedule two backups weekly? How? So far, I only find a way to generate one weekly and then one daily...
  9. HoracioS

    Issue Issues with making backups

    I found this problem: # dpkg -l | grep plesk-backup-utilities ii plesk-backup-utilities 18.0-v.ubuntu.22.04+p18.0.59.0+t240111.1633 arm64 Plesk backup/restore backend utilities How is it possible that the backup utilities is a higher version (18.0.59) than the...
  10. HoracioS

    Issue Issues with making backups

    Backups are stored weekly on a remote server via SFTP. As they are very large (between 120 and 300GB), it is configured to perform them in multivolume of 1024MB.
  11. HoracioS

    Issue Issues with making backups

    The are Hetzner cloud servers. They worked for years until last update.
  12. HoracioS

    Issue Issues with making backups

    Yes, and the owner is psaadm with 0777 permissions
  13. HoracioS

    Issue Issues with making backups

    Since the latest version of Plesk 18.0.58 #2, I have severe issues completing backups on different ARM servers with Ubuntu 22.04 and x64 Debian 11.8. In general, the errors are of this kind, among others: Warning: Mail "xxxxx.com" Unable to back up mail messages. Error: Failed to create...
  14. HoracioS

    Resolved Arc errors in maillog

    I fixed uninstalling Plesk Email Security 1.5.0-1907 and reinstall it.
  15. HoracioS

    Resolved Arc errors in maillog

    I am experiencing the same error. I am using version 18.0.58 Update 1 on Ubuntu 22.04.
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