Recent content by John W

My DBA was able to connect to the Azure MySQL DB via the command line. When I add the following to the Panel.ini as suggested: [database] tls.enable = true; I get the following error and had to revert. Please advise. ERROR: PleskFatalException: The localhost is not compatible with enabling a...

I'm trying to submit a ticket, but the system is telling me that the OS isn't supported? We detected that Operating System on your server reached End of life. Version: Plesk Obsidian v18.0.72_build1800250915.05 os_RedHat el9 Operating System: Red Hat Enterprise Linux 9.6 (Plow) How can this be...

Am I supposed to modify /opt/plesk/php/8.2/etc/php.ini, /opt/plesk/php/8.2/etc/php-fpm.conf, or some other way?

Hi @Sebahat.hadzhi, The command returned "160 plesk-php82-fpm.plesk-service.localdomain" and the subsequent log query shows ================================================== WARNING: [pool plesk-php82-fpm.plesk-service.localdomain] server reached max_children setting (2), consider raising it...

I double-checked all my sites, they're set to pm.max_children=20. The following error kept coming up: WARNING: [pool plesk-php83-fpm.plesk-service.localdomain] server reached max_children setting (2), consider raising it Any idea where that's located? Thanks.

The only thing that stands out is "server reached max_children". I've increased it from 10 to 20, but it didn't help.

Nope.

It started over the weekend when my server spun up multiple PHP-FPM master processes. Even though the server load on average is below 2, the PHP response is really slow, taking a minute to load a basic WordPress page. Any idea what's causing it? I already restarted the service and server to no...

Thanks, @alvarezcruz. That did the trick.

I was trying to update a WP admin password in WP Toolkit, but received the following error: Unable to update site administrator settings: Unable to find row with id in smb_apsMetas table. I followed instructions on...

We're a nonprofit/educational institution and InCommon provides free certs for us. Is there a way to automate the issuing/renewing of certs, probably through command line scripting and cron jobs? Thanks!

I upgraded to Plesk 18.0.44 this past weekend and discovered that it broke WP Toolkit. After selecting a domain and clicking on WordPress, other WP installations came up instead of the chosen domain. This happens on all four of my servers. Is anyone else experiencing this issue or know how to...

Thanks, MartinB. I'm not having problems installing the certs. I just can't get them to show under Hosting Settings, unless the new certs are set as the default (Server Management => Tools & Settings => SSL Certificates). Once I've set a new cert as default, it can then be selected under...

I installed three new Incommon wildcard SSL certificates on Plesk 12.5, in addition to one we've used for the past nine months. Plesk appears to accept the new certificates, but they don't appear under Hosting Setting => Security, not even after restarting the server. Only "Not selected"...

After selecting the domain to manage, click "Apache & nginx Settings", under Additional directives for HTTP and Additional directives for HTTPS, I've entered the following to restrict wp-login.php and xmlrpc.php access to only internal IP addresses. <FilesMatch "^(wp-login|xmlrpc)\.php$">...