Recent content by krikey

Thanks. Ive set the new autodiscover URL and can confirm that I can see the XML output at https://someotherdomain.com/mail/[email protected] I restarted Apache, Dovecot, Postfix & Plesk Milter (this may not be necessary). However the XML is still listing the...

Revisiting this again and thanks for you help so far. Plesk generates a URL at example.com/mail/config-v1.1.xml?emailaddress=user%40example.com where Thunderbird looks to get the autoconfig details from the server. This file/URL uses example.com as the IMAP or SMTP servers which then breaks...

I'm currently unable to use the sign in option at https://https://support.plesk.com/hc/en-us. When I click on the "submit a request" at the top of this page. I get the following message: Dear customer, In order to be able to submit request to our Technical Support you need to Sign in (using...

I'm getting the following error when a backup runs: Warning: Application "WordPress" Unable to back up database #. Error: Unable to find row with id in data_bases table. Whilst this looks similar to the error that is documented here...

Thanks for your reply. I did try your suggestion of adding a domain but this didn't seem t work as expected on my install. However adding a subdomain of the main domain with no hosting services, allowed me to create an SSL cert for it. I could then use that SSL cert within the mail settings...

Hello, Whilst I know that you can allocate the main domain names letsencrypt SSL cert for use with IMAP/SMTP/POP3 connections, it doesn't seem possible to allocate a custom subdomain for IMAP/SMTP/POP3 use. For example, I'd like to use mail.mydomain.com as my server name and also get a...