Recent content by mazaamahesh

self signed certificate won't work why don't you use Let's encrypt?

when I click on Plesk > Tools & Settings > Updates and Upgrades it's open a new window and it keeps refreshing on the following message Plesk Installer was updated. This page will automatically refresh in a while. If you experience any difficulties, follow this link. Plesk Onyx Version 17.8.11...

HI, One of my websites is using 650 GB bandwidth in 17 days for a single domain I check this in Plesk statistics. it showing HTTP bandwidth usage total of 629 GB in the Plesk statistics how can I track which pages are taking this much bandwidth? I asked a client but they said they have a...

our clients complain they are not able to create mysql database so we check and found the mysql database server is missing from Plesk > Tools & Settings >Database Servers. clients can see there existing database and they are working fine. but they are unable to create new mysql databases.

I already checked the backup location. there are no backups. also, I have confirmed the plesk backup location path from "Plesk Reconfigurator"

HI, a few days back I removed all 2 Plesk backups from the client backup manager. But the disk space usage still showing backup 1.49GB usage. I have run the following command but still, it's showing backup disk usage 1.49GB and there are no backups in the backup manager of the subscription...

today I upgrade my windows plesk 12.5 to plesk 17.5.3 successfully without any issue or error. but before the upgrade, my server disk usage was 810 GB and after the upgrade, it is now showing 691 GB only. can somebody explain me why?

Dear Pavel, Thanks, for the reply. I already using the Process Monitor with exact steps and I found many spam scripts and removed it from the server, using the following source as you told me. How to identify source / script of spam IIS 7 but process monitor eats virtual memory very fast and...

My server sending spam emails. I have already enabled SMTP authentication for all domains. but still, there is a spambot on the server or php script which is sending spam emails. there is no log in smartermail because script is not using smartermail to send email. how can i create a php mail...

enable dkim and spf record in plesk for your domain

can user delete data after suspending of Subscription? because one our user overuse the disk space of hosting account so we suspend his Subscription. today he emails us that his disk space usage is not overuse. we checked the plesk and found that is correct. it's not overuse. after that we...

I was doing my migration from old server to new server, it was running smooth. I transfers 300 Subscriptions with minimum warnings. but from last 36 hours my migration process is stuck I was migrating 16 subscriptions, 14 accounts with maximum 10 GB of them. i have checked the log in...

I found the solution in plesk control suite. this is a addon in plesk panel. but whenever i try to sync the smartermail passwords to plesk password it gives me following error System.Data.SqlClient.SqlException (0x80131904): Cannot open database "psa" requested by the login. The login failed...

I am Migrating server from plesk 12.5 to 12.5. but when i migrate the domains to new server the email server users are not able to login to smartermail, it's say password incorrect. i checked the passwords and i found the smartermail is restoring the old passwords, when the users use the...

installed new fresh os 2012 r2 with Plesk 12.5.30 completing everything whenever i tried to add new domain i am getting following error Error: mailmng failed: Invalid class string (COM Error 800401F3) at Can't CreateInstance(MEAOPO.PostOffice) at (DispatchHelper::CreateInstance line 41) at...