Recent content by MMagnani

Well, there is a suggestion here.

I tried to trace if spikes were related to some user application but none seemed to be an obvious culprit. Is above OOM killer log of any help? The processes in uninterruptible D state start to pile up out of nothing. During the most busy times, with tens of simultaneous processes, the server...

Thanks for your help, john0001 I'm not sure how to provide the mentioned information. Sometimes not even OOM killer can manage the surge, but a recent event is attached. This is another typical top result when possible. Blurred usernames are WordPress customers. I've found some domains...

Hi, AYamshanov Swap usage increases as expected, but there is no change in disk throughput. It is a burstable t3, but AFAIK that feature is not useful for blocked processes. I was able to get some information with SysRq, but I don't know if they are helpful: # echo w > /proc/sysrq-trigger...

Hello, I've been struggling with huge (50 to 100+) load average incidents. The server becomes unresponsive and sometimes not even SSH connection is possible. This is how they typically appear in Plesk Advanced Monitoring. Nothing helpful is found in system logs and, when possible, all I can...

The same happens with Elementor plugin when Safe Mode is enabled: Name elementor-safe-mode Status must-use Version 1.0.0 Source identity 1

I don't know if this information is helpful, but one of our instances had the same problem. # plesk ext wp-toolkit --clear-cache -instance-id 67 [2020-04-29 11:01:35.523] ERR [extension/wp-toolkit] An error has occurred when decoding JSON by Zend_Json: Decoding failed: Syntax error [2020-04-29...

It may be related to issue reported at Domains on Plesk PHP 7.3 are down: Service Unavailable

In my case, the problem seems to be solved with the solutions in Cannot download Plesk packages from autoinstaller.plesk.com

Thanks, AYamshanov, IgorG Adding the -u option to the ntpdate command as IgorG suggested solved the problem.

Hello, I set Plesk to synchronize system time and then the ntpdate command was scheduled. /usr/sbin/ntpdate -b -s some.ntp.server As the system time is not being updated, if I run the cron task from Plesk panel, the task returns an error and syslog shows: Mar 15 22:05:15 server crontab[30665]...

Thank you, UFHH01 I am so far from being an expert, just trying some uneducated common sense. I am sorry if my questioning sounds rude. # apt-cache policy libcap2 libcap2: Installed: 1:2.24-8 Candidate: 1:2.24-8 Version table: *** 1:2.24-8 0 500 http://ftp.debian.org/debian/...

Thank you, Peter But that doesn't look right, since this is a fresh Debian 8 and Plesk installation. Besides, I can't get why "in.proftpd" (and not "proftpd"). Any other hints?

Hello, After some server uptime, dmesg command shows in last line: [11615.673060] capability: warning: `in.proftpd' uses 32-bit capabilities (legacy support in use) FTP seems to work fine, Debian 8.7‬, Plesk Onyx Version 17.0.17 Update #18 Could someone please explain if this is a problem...

Hello! Exactly the same issue here, but when I run correction from https://kb.plesk.com/en/116591 (which possibly does not apply to my Plesk 12.5.30 in Debian 7) MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa < /PATH/TO/VALID/PSA.dump.sql where "/PATH/TO/VALID/PSA.dump.sql" is...