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Recent content by Nick

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    Issue WP-toolkit smart-update-screenshots disk usage

    Is there a way to prune/remove the wp-toolkit smart-update-screenshots? We have a large number of WP installations on a server and the screenshots are using 56GB of disk space. That could be better used for site data instead of screenshots. Are those safe to remove? Is there a way through...
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    Question Disk usage of /var/drweb/spool

    Did you remove the .vdb files from the spool directory? I had to re-install it to get it to stop creating new files every 30 minutes. Then I had to remove all the files that were there.
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    Question Disk usage of /var/drweb/spool

    It's been a while but I believe I just re-installed Premium Antivirus. I don't think I needed the current license when re-installing.
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    Question Disk usage of /var/drweb/spool

    Igor - The /var/drweb/log directory is actually empty. I did find a lot of logged messages in /var/log/messages related to drweb. I would like to re-install Premium Antivirus but I don't know if I will need the current license in order to do that. Is there any way to find the current...
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    Question Disk usage of /var/drweb/spool

    I'm digging into the disk usage of a server running Plesk 17.5 and found that /var/drweb/spool is using over 300GB of space. I've looked in that directory and it's filled with various *.vdb.* files that are created every 30 minutes it seems. There's over 800,000 files in total. I haven't...
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    Resolved Onyx 17.8, FPM+nginx Wordpress permalinks not working

    I've got Plesk 17.8 on linux and a Wordpress site using PHP 7.1 running as FPM served by nginx. I also have proxy mode and smart static file processing turned on and the following in the addtional nginx directives: if (!-e $request_filename) { set $test P; } if ($uri !~...
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    Question Plesk on CentOS 6 and Apache 2.4

    I found a support article from five months ago that stated Plesk wouldn't work on CentOS 6 with Apache 2.4 and was curious if that was still the case? If I'm running Onyx does that make any difference? Is it safe to upgrade Apache 2.4 from Apache 2.2 on Plesk 12.5?
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    Question CLI random password for customer/subscription user/mail accounts

    Is there a command line feature to generate a random password when using the customer/subscription/mail CLI utilities? Or a way to update to a random password after the creation of those things is done?
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    Resolved [PPPM-4972] PHP handler changing on its own

    Igor - Thank you for that information. I have changed that setting and can confirm my issue has been resolved.
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    Resolved [PPPM-4972] PHP handler changing on its own

    I have an issue where I have a domain with the PHP handler set to 5.3.3. I have two subdomains with the handler set to 7.0. When I change the shell for the main FTP user for the domain to something different (basically just make a change in the panel for the domains FTP user) it reverts the...
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    Issue Anonymous FTP issue after upgrade

    Plesk 12.5, CentOS 6. A few weeks ago there was an issue with Plesk on this server. It ended up being that someone (I'm assuming the customer) initiated an upgrade from 12.0 and it didn't complete or just failed to upgrade everything. I had to contact Plesk support to determine what had...
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    Issue 500 error due to upgrade failure

    UFHH01 - I'm not sure I understand what you are saying. I am not copying & pasting. I am typing the commands out. I'm even using the full path to the "plesk" binary. Still no luck. [root@plesk]# /usr/sbin/plesk repair installation -v -y PHP Notice: Undefined index: installation in...
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    Issue 500 error due to upgrade failure

    I just typed them both with the same result.
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    Issue 500 error due to upgrade failure

    Thank you for your reply. We may be getting somewhere. When I attempt to run those commands I get: PHP Notice: Undefined index: all in /usr/sbin/plesk on line 57 Usage: plesk [command] Commands: help - Show help and exit version - Show product version information db - Database related...
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    Issue 500 error due to upgrade failure

    Unfortunately that did not work and everything else looks correct. [root@plesk]# /usr/local/psa/bin/server_pref --set-default -locale en-US PHP Fatal error: Cannot redeclare set_locale() (previously declared in /usr/local/psa/admin/plib/common_func.php3:535) in...
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