• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Nicola Urbinati

  1. Nicola Urbinati

    Issue Error while trying to move domain

    Hi, I'm trying to move a suspended domain (to a new subscription). When selecting "Move domain" it fails like this: TypeError: Cannot read properties of undefined (reading 'length') at https://srvurb01.urbaman.it:8443/cp/javascript/views/admin/domain/list.js?6ff98c54c193e7e280a0:1:50736...
  2. Nicola Urbinati

    Issue Plesk task always queued and never get done

    Ok, the reboot seems to have made it, now clearing the plesk db of staled tasks and re-running them helped. Let's see if it's stable. Anyway, the /var/log/plesk/panel.log is full of [2023-09-28 16:17:42.349] 3300043:65158b0652f1c ERR [panel] Protocol version '1.6.8.0' is deprecated. Current...
  3. Nicola Urbinati

    Issue Plesk task always queued and never get done

    The services restert did not help, nor deleting the tasks in the plesk db. The reboot API from the GUI responded: "Request to backend API failed with error: Request failed with status code 521" See if the cli reboot helps.
  4. Nicola Urbinati

    Issue Plesk task always queued and never get done

    Hi, Since some days, all of the tasks I try to do (wordpress toolkit updates, domain deletion) get stuck in queued state. I delete them from the tasks tables, try to re-launch them, to no avail: next time I launch them they get stuck. How can I debug/solve? Thank you.
  5. Nicola Urbinati

    Issue Wordpress toolkit "Checking for updates" hangs forever

    Hi, Since yesterday (at least, last week it worked) it seems the wordpress toolkit hangs while trying to access the sites to check/update. Is there a way to debug/fix this? Thank you.
  6. Nicola Urbinati

    Resolved Let'Encrypt SSL not issued

    Hi, Gone with Cloudflare's origin cert for the moment, waiting to enable ipv6 on the server. Thank you very much.
  7. Nicola Urbinati

    Resolved Let'Encrypt SSL not issued

    Hi, I'm trying to (re)issue a certificate for a domain, and LE says: Encountered issues while issuing the certificate for www.domain.com Details Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/242299753857. Details: Type: urn:ietf:params:acme:error:unauthorized Status...
  8. Nicola Urbinati

    Resolved Cannot update manually, nor install new features (PHP 8)

    @mow yes, that's where I say ;)
  9. Nicola Urbinati

    Resolved Cannot update manually, nor install new features (PHP 8)

    Hi Brian, Sorry for being late. Running Plesk through cloudflare's proxy (orange DNS) makes some ports closed on their part (among others 8447). You have to disable cloudflare's proxy (grey DNS) on the address you use to manage Plesk (updates). Best,
  10. Nicola Urbinati

    Resolved Error starting the plesk-ext-monitoring-hcd service

    Hi, It's now working, probably an update/reboot in the meantime and everything now works....
  11. Nicola Urbinati

    Issue Problem starting services after update and restart

    Hi, After update (7-12-2022) I can't seem to be able to start the following services: systemd-timedated: Jan 08 17:52:56 srvurb01.urbaman.it systemd[1]: Starting Time & Date Service... -- Subject: Unit systemd-timedated.service has begun start-up -- Defined-By: systemd -- Support...
  12. Nicola Urbinati

    Resolved Error starting the plesk-ext-monitoring-hcd service

    Hi, Can't start the plesk-ext-monitoring-hcd.service demon, with the following error: Jan 08 02:01:04 srvurb01.urbaman.it php[2382]: 3: /opt/psa/admin/plib/modules/monitoring/library/Helper/Grafana.php:140 Jan 08 02:01:04 srvurb01.urbaman.it php[2382]...
  13. Nicola Urbinati

    Resolved My Plesk gui admin session expires in seconds

    Ok, it seems that giving another "save" on the "Session Idle timeout" made it work at the end. Thank you.
  14. Nicola Urbinati

    Resolved My Plesk gui admin session expires in seconds

    Hi, My setting for session time out is "30" (checked from DB), and I also set up the IP change setting, but my Plesk sessions always expire after a few seconds. Where can I check for logs/settings to solve this? Thank you.
  15. Nicola Urbinati

    Resolved PHP 8.0, 8.1 not starting

    Hi, Yes I did. Actually it seems lfd swrvice from csf or probably cxs service were gulty of the situation. Uninstalled them, reinstalled plesk firewall, and everything was warking as expected. Thank you.
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