Recent content by paulmac

Whatever is calculating the stats is calculating it wrong, I would like to know why not what.

Plesk statistics for my website show 381 visits for October 1st yet statcounter only shows 6 visits. Plesk is calculating well over. The same is true for all my hosted websites in plesk going back many months Why is Plesk so far out ?

I mean, how do i check which script is causing this ?

I have a server which is reporting high CPU usage, the process causing this is php-cgi on a particular domain. I have had a few problems with this domain, when I first transferred it, Immunify reported many problems and I have been sorting out the problems over the past few weeks. Ie removing...

please ignore

on the submit request for technical support page and After entering my valid license key, and all other valid information and ticking the relevant boxes the buttons for submit and chat stay greyed out, i have carried out this procedure many times in the past without a problem. Please advise.

The problem was caused by so when I created a new instance based on an plesk snapshot it added a second interface and Ip address of 172.xxx.xxx.40 but didn’t remove the old interface and ip address of 176.xxx.xxx.53 the issue was caused by both internal IPs pointing to the same public IP. I...

I need to increase the diskspace and memory on a lightsail instance running Plesk obsidian. I have been hitting problems which seem to be Nginx related. I create a snapshot of the old Ubuntu server in lightspeed then I create a new instance from this snapshot with the new hardware...