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Resolved Ticket and chat buttons remain greyed out

paulmac

New Pleskian
Server operating system version
Ubuntu 20.04
Plesk version and microupdate number
18.0.42
on the submit request for technical support page and After entering my valid license key, and all other valid information and ticking the relevant boxes the buttons for submit and chat stay greyed out, i have carried out this procedure many times in the past without a problem. Please advise.
 
on the submit request for technical support page and After entering my valid license key, and all other valid information and ticking the relevant boxes the buttons for submit and chat stay greyed out, i have carried out this procedure many times in the past without a problem. Please advise.
please ignore
 
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