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Recent content by Pinocchio

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    Resolved Only today's logs are available on a high traffic website

    Good point. Thanks again!
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    Resolved Only today's logs are available on a high traffic website

    I see, thanks Monty. So, assuming I want to keep daily log files for 30 days, should I confugure rotation like the following?
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    Resolved Only today's logs are available on a high traffic website

    Update: after turning log rotation back on, yesterday's logs are gone. Any clue what's going on?
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    Resolved Only today's logs are available on a high traffic website

    Thanks for your reply. I did go to the "Manage Log Files" section and only today's files are available. For some reason, the "Log Rotation" option was unchecked. I turned it back on with the default settings (by size 10240 KB, Maximum number of log file 10, compression on).
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    Resolved Only today's logs are available on a high traffic website

    Hi, I wanted to view logs from a few days ago but they're not available at Websites & Domains > Logs. Only today's logs are available. It's a high traffic website. What should I check?
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    Resolved "Webmaster" users can't see Tools & Settings and Advanced Monitoring sections?

    Thank you very much, I did what you suggested and it worked.
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    Resolved "Webmaster" users can't see Tools & Settings and Advanced Monitoring sections?

    Hi, On Plesk Obsidian 18.0.36, I added a new user with Webmaster capabilities but he can't see the Tools & Settings and Advanced Monitoring sections. I tried to change his role to Administrator, still can't see them. Is this normal?
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    Issue Websites cannot be reached after automatic update to Plesk Obsidian 18.0.36

    Thanks for your reply. It seems to be working now. Yes, Apache and Nginx were up and running. I just went to Tools & Settings > IP Addresses and clicked "Reread IP". By the way, do you know how I can prevent Plesk auto upgrades?
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    Issue Websites cannot be reached after automatic update to Plesk Obsidian 18.0.36

    Hello, I host my own websites on a Plesk server. After last automatic update (Plesk Obsidian 18.0.36), none of the websites can be reached. The diagnostic tool at Tools & Settings > Diagnose & Repair didn't fix it. Please help.
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    "More system info" gives 404 error

    I just have now and it worked, thank you.
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    "More system info" gives 404 error

    Username: Pinocchio TITLE "More system info" gives 404 error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.34 Update #2 PROBLEM DESCRIPTION On the "Websites & Domains" page, clicking "More system info" gives a 404 error. STEPS TO REPRODUCE 1. Go to...
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    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    Just delete the message on the subject header e reload the page.
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    Issue Difference between "CPU usage" in "System information" and "CPU total usage" in "Process list"

    "The cpu usage gives you the load of the total of all cpu cores where 1 is 100% of one core. On a 12-core-processor a cpu load of 6 means that the system has a 50% overall load" (Resolved - How to display CPU usage values in percentage?) This seems different from the following:
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    Issue Difference between "CPU usage" in "System information" and "CPU total usage" in "Process list"

    Sorry, I was typing a message edit while you responded:
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    Issue Difference between "CPU usage" in "System information" and "CPU total usage" in "Process list"

    Thanks a lot Actually, the following answer seems to say something different: Resolved - How to display CPU usage values in percentage? "On a 12-core-processor a cpu load of 6 means that the system has a 50% overall load"
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