Recent content by RalfMeyer

Hi @Sebahat.hadzhi, We found the root cause and a workaround: The Joomla Toolkit executes internal CLI commands (e.g. "site:list") using a PHP binary. In our case, it picked up "/usr/local/php85/bin/php" (PHP 8.5) — a custom-built PHP version compiled by us and registered as a PHP handler...

Hi @Sebahat.hadzhi, Thanks. See below please: $ plesk db "SELECT htype FROM domains WHERE name LIKE '%testdomain.tld%'" +---------+ | htype | +---------+ | vrt_hst | +---------+

Hi @Sebahat.hadzhi, we get the following error when trying to uninstall it. I am not sure if this is related: [2026-03-02 19:07:12.833] 2679666:69a5d1d0cb63c ERR [extension/joomla-toolkit] The execution of pre-uninstall.php has failed with the following message: [2026-03-02 19:07:12.826]...

Hi @Sebahat.hadzhi, Thank you for your reply. It seems to happen for all Joomla instances.

Hi everyone, Does anyone else have an issue with Joomla Toolkit where, after installing a Joomla instance from within the toolkit, it does not show up in it? When clicking on the "Joomla" button directly at the domain we get an error: Type TypeError Message Cannot access offset of type...

Hello @alapshin, Thank you for your reply. It happens with a freshly synced mirror using the above config. I also tried re-syncing just now and the directory does not exist after the sync. If the directory is needed, the mirrorctl tool would have to download it, but it does not.

Dear @Sebahat.hadzhi, Thank you for your help. Yes, this is the case: $ curl -I http://our-mirror.domain.tld/pool/PHP_7.1.33_16/php71-deb11.0-x86_64.inf3 HTTP/1.1 404 Not Found [...] The directory "pool/PHP_7.1.33_16" does not exist on the mirror, please find attached an "ls -lah" of the...

Username: TITLE Plesk Mirror Setup Tool v3.1.4 and Plesk 18.0.72.3 on Debian 11 – Failed to download the file [...] php71-deb11.0-x86_64.inf3 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Mirror: Plesk Mirror Setup Tool v3.1.4 Plesk: Plesk 18.0.72.3 Debian 11.11 x86_64 PROBLEM...

@Sebahat.hadzhi Thanks for your quick reaction. I can confirm that the button is back.

Thanks, yes, I see these buttons with Sitejet 1.2.5, with 1.3.0 they are both gone unfortunately.

Hi everyone, We run quite a few Plesk servers and it seems that for all these servers the Sitejet buttons for creating new sites are gone (even as an Admin when creating a new domain), most likely since the Sitejet update to 1.3.0-6089. It looks like the button to edit an existing page is...

Hello @Sebahat.hadzhi, Thank you for your reply. Yes, this may be the case, but if Plesk can do it with the integrated "export dump" function, I think the WP Toolkit should be able to do it as well? Thanks.

Hi everyone, We have some customers who create backups using the WordPress Toolkit with the provided function of it. Some of them (maybe all of them) get the following error: "mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect" It...

For affected customers it can be resolved by going to Change settings in the email tab (where you can enable the catch-all functionality) and just clicking "OK" without changing anything. Affected broken email addresses have to be deleted before (they never worked anyways) and then recreated...

@ngrootjen @evcilsehri After we did this, we are now facing a new issue, where when a customer creates a new mailbox, the mailbox is not correctly set up on the mail service node. Only the domain directory as well as the name of the mailbox are created at /var/qmail/mailnames/<DOMAIN>/<NAME>...