Resolved Sitejet Builder Button gone (Sitejet 1.3.0-6089)?

RalfMeyer

New Pleskian
Server operating system version
Debian 11 and 12
Plesk version and microupdate number
see Text
Hi everyone,

We run quite a few Plesk servers and it seems that for all these servers the Sitejet buttons for creating new sites are gone (even as an Admin when creating a new domain), most likely since the Sitejet update to 1.3.0-6089.

It looks like the button to edit an existing page is displayed, but it is not possible to create a new Sitejet page, even as Admin, or as a customer when it is allowed in the Service Plan permissions.

I have tried the following:
  • Server with Plesk 18.0.71 and Sitejet 1.3.0-6089 installed: Button not visible
    • -> Removed Sitejet and installed it again via Plesk UI, it installed 1.2.5 -> Button visible -> Upgraded it to 1.3.0 via the UI -> Button not visible
    • Upgraded Plesk to 18.0.72 with Sitejet 1.3.0 installed: Button not visible
  • Server with Plesk 18.0.69 and Sitejet 1.3.0 installed: Buttons visible
    • -> Upgraded this system to Plesk 18.0.71: Buttons not visible
Is anyone else seeing this issue? Thanks.
 
I see the button under the Get Started tab of the domain once the domain is created. If you make a new domain one of the options is sitejet builder as well. Once sitejet builder is used, it'll show up under dev tools in the dashboard tab
 
@RalfMeyer , this is a registered bug. Our team is actively working on fixing it and a new release is expected in the upcoming few hours. Once there will be an extension update available, you will need to update it following these instructions. I will follow-up again with confirmation when the fix is released.
 
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