Recent content by Roy Kollmann

The issue is now resolved after following UFHH01s steps. I also had to remove the "<handlers>" node out of the web.config of the controlpanel website. Thank you very much!

Hi UFHH01, thank you for your quick reply again. I now started the executable and removed the plesk engine. When trying to executing it again i get "This installation file is intended for use only by plesk installer. It cannot be used independently". Same with the "plesk-engine.msi" from the...

Hi UFHH01, thank you for your quick answer. I already tried the approach with the repair utility which sadly did not resolve the issue. I also tried the autoinstall tool to update again, which did not resolve it too. But thank you for the suggestions. I understand that i have to install "an...

After an antivirus software somehow crashed the update-process of plesk this weekend we are unable to access the PleskControlPanel. The message shown is: The FastCGI executable could not be found I looked at the folder mentioned in https://support.plesk.com/hc/en-us/articles/213397929 but the...

Hello, we are currently trying to migrate the content of our current webserver to a new one via the Plesk Migration Manager. On the current webserver we are running Plesk 11.0.9 Update #64 On the new one we are running Plesk Onyx 17.0.17 Update #14 When trying to migrate we are getting the...

restarting the server resolved the issue. Thanks to IgorG!

Hello IgorG, thank you for your quick help. Adding the Ports 10155 and 10156 followed by using a newer version of the manuel RPC agent made it work again. But it now gets stuck on the "Fetching data from..." point or even on the "start..." point of the migration, so I'm not even able to...

Hello, we are currently trying to migrate the content of our current webserver to a new one via the Plesk Migration Manager. On the current webserver we are running Plesk 11.0.9 Update #64 On the new one we are running Plesk Onyx 17.0.17 Update #13 When trying to migrate we are getting the...