• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Solarom

  1. S

    Resolved I can't access my plesk

    Thank you, it works. It was indeed the firewall blocking the port.
  2. S

    Resolved I can't access my plesk

    but I can't access it even using my phone. It's not the same operator though.
  3. S

    Resolved I can't access my plesk

    Okay, I have carried out the orders you requested. What do we do now please?
  4. S

    Resolved I can't access my plesk

    Thank you for your reply. I managed to change the name in ssh. Unfortunately I still don't have access to my server. Can you tell me if you can access it at this address? https://195.110.35.159:8443/ How do I get access?
  5. S

    Resolved I can't access my plesk

    Hello, I can no longer access my administration page. When I try to access port 8443, the page displays: ‘ERR_CONNECTION_TIMED_OUT’. All websites are accessible. Only the administration page is no longer accessible. I try to access it from web-plesk.araik.fr I no longer own the araik.fr domain...
  6. S

    Resolved Plesk Subscription | IMPORTANT

    Good morning, I no longer have access to my server (off), nor to my mailbox with which I had subscribed to a Plesk subscription. I can no longer access it How do I cancel my subscription please?
  7. S

    Question Domain is not resolvable - URGENT

    Here's what it shows me :
  8. S

    Question Domain is not resolvable - URGENT

    Yesterday I added MX records to link my domain to Google Workspace services. The problem is that yesterday everything was working, and this morning, nothing is working. I have reset my dns zone concerning this domain, it still does not work. None of my sites are working...
  9. S

    Resolved Let's Encrypt - 403

    Thanks for your help. The problem was resolved.
  10. S

    Question Domain is not resolvable - URGENT

    Hello, Overnight, my sites stopped working. They are no longer accessible. An error appeared in the DNS zone of each domain : This tutorial did not help me ...
  11. S

    Resolved Let's Encrypt - 403

    UP, please :'(
  12. S

    Resolved Let's Encrypt - 403

    Hello, When I try to renew the certificate for one of my domains, an error with status 403 appears : This error only occurs with this domain. The _acme-challenge.as-sellerie.fr DNS record updates in Plesk, but it doesn't propagate. When I run the command "dig TXT...
  13. S

    Resolved We're sorry, but something went wrong.

    BUG FIXED I found the answer to the problem. I deleted the .htaccess file, there was no report. PhusionPassenger did not detect the startup file "app.js". For the proper functioning of the application you must create a file server.js which creates a server by pointing your file app.js. Do...
  14. S

    Resolved We're sorry, but something went wrong.

    OUTPUT _____________________________________________________________________________________________ ***************************************************************************************************** In the file manager, I clicked on "as-sellerie.fr". Then I go to the files for my...
  15. S

    Resolved We're sorry, but something went wrong.

    It's possible not to use phusion passenger? EDIT : I found the logs : [Wed Apr 01 01:32:46.549460 2020] [autoindex:error] [pid 444:tid 140497834174208] [client 192.168.1.1:56202] AH01276: Cannot serve directory /var/www/vhosts/as-sellerie.fr/api.as-sellerie.fr/: No matching DirectoryIndex...
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