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Recent content by SuperElf

  1. S

    After update to Plesk 12 domain user cannot use FTP

    Specifically, FTP login and various command like PWD work fine but MLSD or LIST commands will never respond.
  2. S

    After update to Plesk 12 domain user cannot use FTP

    Hello, I am continuing to resolve difficulties after upgrading from Plesk 11.5 to Plesk 12. Domain owners can no longer user FTP. They are able to login to FTP but can not list a directory. Domain specific users were previously able to access domain files via FTP before updating to Plesk 12...
  3. S

    After update to Plesk 12.0.18 Scheduled Task not running

    It seems that copying "wget" to the /var/www/vhosts/WEBSITE.com/bin folder *could* work but only if I also copy each and every library that it wants to use. This could be a big maintenance headache as files are updated and security holes are patched. It seems that the domain's "Scheduled Task"...
  4. S

    After update to Plesk 12.0.18 Scheduled Task not running

    Here is another finding: Scheduling the cron job under "Websites & Domains->Scheduled Tasks" no longer works after upgrading to Plesk 12. BUT, copy/paste the same task into Server Management "Tools & Settings->Scheduled Tasks" did work (using a non-root user). I *can* use this as a work around...
  5. S

    After upgrade to Plesk 12.0.18

    I was able to fix this issue but I was not able to find the root cause. I tried various fixes including restarting the cron service but the only thing that worked was rebooting the server.
  6. S

    After update to Plesk 12.0.18 Scheduled Task not running

    Hi Igor, It seems that wget can no longer work from the ""Websites & Domains->Scheduled Tasks" after upgrading from Plesk 11.5 to 12. Here are some interesting findings: FACTS ABOUT WGET: # which wget /usr/bin/wget # ls -l /usr/bin/wget -rwxr-xr-x 1 root root 357400 Feb 10 2014 /usr/bin/wget...
  7. S

    After update to Plesk 12.0.18 Scheduled Task not running

    Hello, I recently updated from 11.5 to 12. After the update, my simple "Websites & Domains->Scheduled Tasks" is no longer executing. I verified that the task is still present in Plesk and enabled. The simple task launches one of my PHP web pages to perform an action: (set to once a...
  8. S

    After upgrade to Plesk 12.0.18

    Hello, I recently updated from 11.5 to 12. After the update, my PHP session files are no longer being deleted. I followed the steps in article 119500 http://kb.odin.com/en/119500. I was able to run the steps manually but cron does not seem to able to run them automatically. The PHP...
  9. S

    Updating apache from 2.2.15 to 2.2.26 ?

    Hi, I often see lots of errors in my log that look something like this: Hostname www.MyDomain.com provided via SNI and hostname www.mydomain.com provided via HTTP are different. I understand that this specific error has been fixed in apache 2.2.26. See here...
  10. S

    AWStats Web Statistics not updating

    OK, I found that I can view the HTTPS logs by navigating to https://MYDOMAIN/plesk-stat/webstat-ssl I could not find any way to view a combined report. However, since I am now redirecting all traffic to HTTPS that is not a problem. Also I could not find any way to view the HTTPS statistics...
  11. S

    AWStats Web Statistics not updating

    I can see that logs are present. The "statistics/log/access_log" file clearly shows recent activity from today but the Web Statistics shows no activity since a few months ago. Also, the "statistics/log/access_log.processed" file contains the data from the past few months that is missing from...
  12. S

    AWStats Web Statistics not updating

    Hi, I am using Plesk 11.5.30 Update #27 with CentOS 6.3 (Final). I have been trying to view the web statistics using AWStats but it stopped collecting statistics a few months ago. I tried the suggestion rebuilding AWStats presented here: http://kb.parallels.com/115476 The script...
  13. S

    Auto update failed - can't restart update

    Hello, I followed the instructions above and everything worked fine for about one week but the very next Plesk update failed again. Same error message. Same result. I followed the steps above again to run "bootstrapper repair" and all is good but I am still at the same version 11.0.9...
  14. S

    Auto update failed - can't restart update

    That was very helpful and I am able to get into the updater. I had planned to remove the mod_python via "yum erase" and let the autoupdater install it. Yum lists a lot of dependancies for mod_python and wants to remove 22 packages. Is it safe to uninstall this package and let the updater...
  15. S

    Auto update failed - can't restart update

    OK, I found instructions and ran the following: /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair I said "Congratulations! All stages of the upgrade were successful." But it still shows the same version number and it still times out when trying to go to Server...
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