Recent content by Thomas Oryon

Hello Support, We are not using the email service under the Plesk panel and we wish to completely uninstall the mail service under Plesk Linux & Windows server. Is that possible to achieve this? Awaiting your reply.

Hello @Dmitriy Kaminskiy , Thanks for your update. We have removed the Mail components in Add/remove components on our Linux Plesk server. So, there is no option for Tools & Settings → SMTP Settings on our server. Please let us know what are the other possible ways are. Awaiting your reply

Hello Support, Can we have an update for the above concern? Awaiting your reply.

Hello @Sebahat.hadzhi When we scan the QR code using the Google Authenticator app, it currently shows as h-dnpr-s-plxl1.localdomain on the mobile device. Can we customize this name so that it displays as NIC.AE Plesk Panel in Google Authenticator instead? Awaiting your reply.

Hello Support, We would like to request your confirmation on the feasibility of supporting the following backup frequencies for our hosting plans: Starter, Growth, and Pro plans: 2 daily backups Scale plan: 4 daily backups Please also note that the incremental backup retention period has been...

Hello Support, Can you please share updates on this? Awaiting your reply.

Hello Support, Any update on this concern? Awaiting your reply.

Hello Support, We need to hide Add customer & Add reseller from the admin panel not from the customer panel. Please refer to the screenshot for your reference. Awaiting your reply.

Hello Support Team, We would like to confirm whether the following restrictions can be applied per customer/subscription in Plesk: Prohibit the creation of core dumps. Limit simultaneous processes to a maximum of 5 per account. Prevent execution of scripts or binaries that may result in a...

Hello Support Team, We would like to check if it is possible to customize the display name shown in the Authenticator app when setting up 2FA for the Plesk Panel. Currently, the Plesk server hostname is set as: h-dnpr-s-plxl1.localdomain We would like the Authenticator app to display...

Hello Support, Any update on this? Awaiting your reply.

Hello Support, Any update on this? Awaiting your reply.

Hello Support, We have created the restricted environment for the admin panel in Plesk. But we still unable to hide Add customer & Add Reseller options here. May I know whether is is possible to hide from the restriction mode? Else, is there any other option is available to achieve this...

Hello Support Team, We have already disabled automatic updates for Plesk and changed the update setting to manual update. However, we would still like to receive notifications whenever a new Plesk update or microupdate is available. In all of our servers, the local email service is disabled...

Hello @TalkBuildHost , Thanks for the information. We are not using PHP-FPM or CloudLinux on our server. Our environment is as follows: Plesk Linux: RHEL 9 Plesk Version: 18.0.78 Web Server: LiteSpeed PHP Handler: FastCGI ---------------------------------------------------------- Windows...