Recent content by Thomas Oryon

Hello Support, We would like to clarify the purpose and working behavior of the “Add IP Address” option in Plesk. Could you please confirm the following: What is the exact use of the Add IP Address option in Plesk? If we add an IP address in Plesk, does it only register the IP inside the...

Hello Support, Both plesk windows and linux server uses PSA database. If windows using PSA database and it's port number 8306 then same PSA database was also used by linux then here how come the database port was 3306? Kindly explin in more detail on this.

Hello Support, We have plesk installed in both Linux & Windows server. While we check plesk internal database in linux it's using 3306 port number but in windows it's using 8306 port number. May I know the reason for this? Also, we have an doubt that since the plesk will not officially support...

Hello Support, Is that possible to disable Add Domain & Sub Domain option from the plesk user panel because we have storefront and from stroefront, we will add domain name & sub domain & domain alias. Awaiting your reply.

Hello Support, We wish to disable the External email address & Contact Details from the plesk user control panel. Is that possible to disable for plesk user account? Awaiting your reply.

Hello Support, Any update on this? Awaiting your reply.

Hello Support, We have storefront {WHMCS} connected with plesk servers. From storefront it is possible to get the few information's but whether it is possible to get the below information's in storefront {WHMCS}? +++ utilization, suspended domains, new orders, website statistics per server...

Hello Support, By default plesk uses 3306 port number for database. Is that possible to change the port number to custom number? Also, will there we any issues on this? Awaiting your reply.

Hello Support Team, We need your assistance to identify who enabled or disabled an Apache module on a Plesk server. We are able to confirm that the Apache module state was changed, but we are unable to find any log entry showing which user performed the action from the Plesk panel or server...

Hello Support Team, We would like to check something regarding ProFTPD on our Plesk server. When we tried to disable ProFTPD in Plesk, a warning message appeared saying that many other components may also be affected. The message also seems to indicate that this may impact Plesk itself. We...

Hello Support, We are using Fortigate firewall. Awaiting your reply.

Hello Support, I have 3 service plans as listed below Plan 1 - 7x daily backup Plan 2 - 14x daily backup Plan 3 - 21x daily backup Question 1: From the Plesk panel, may I know whether it is possible to setup backups based on the plans? Question 2: I have storefront and I will create the...

Hello Support, If possible, could you please share any update in this? Awaiting your reply.

Hello Support, From my understading, I can disable the options under tools & settings but my main concern is whether I can disable the Create Customer, Create Service plan, Create Reseller options for own admin account? Awaiting your reply.

Hello Raul, Can we have the update for the above request? Awaiting your