Recent content by Thomas Oryon

Hello Support, We have option called Hard Disk Quota limit while creating the service plan for customers but for Resellers there is no option to setup this. May I know how to setup this hard disk quota limit for reseller's service plan? Awaiting your reply.

Hello Support, Steps as below 1. As a admin I have created the reseller plan [Reseller-Plan-A] with disk space about 500GB 2. As a admin I have created the reseller [Reseller-Account] and assigned the plan to him 3. Now, reseller logged into his account and creating the service plan for his...

Hello Support, I want to know if the customer upload the files/folder into his file manager will that be recorded in plesk Action Log?. As we checked it was not recording and is that possible to enable this feature so that we can check which customer uploaded the file? Awaiting you reply.

Hello Kaspar, Thanks, it works.

Hello Support, Since I'm changing the password for the user, the filed should show password change but it shows "Update Client". Is that possible to change from Update Client to password change? Awaiting your reply.

Hello Support, I wish to have one clarification. I have created the reseller plan for about 500GB disk space. Now, reseller was creating his own service plan for his customer. The plan A he kept 200GB and plan B has 350GB which is total of 550GB but we allocate only 500GB for reseller plan...

Hello Support, When we create the service plan, we can see the two options WordPress websites with Smart Update & WordPress websites with vulnerability protection. We are not using this options so is that possible to hide from the page where we create the service plan? Awaiting your reply.

Hello Support, I wish to know that when we change the password for the customer or reseller, the action log contains the information as "Update Client" but actually we change the password for that user. Instead of that "Update Client", can we able to get like "Password change"? Awaiting your reply

Hello Support, When we tried to login to the suspended customer account it shows the default page which is given from plesk. Can we modify this page accroding to our needs? Awaiting your reply.

Hello @Kaspar We have configured a hard disk quota for a Plesk subscription, but the quota is not being enforced at the operating system level. Example subscription: System user: sdawe.co_x512teblyb Subscription disk space limit: 10 GB Hard disk quota: 5 MB Website path...

Hello @scsa20 , In that case, can we install multiple Framework in our windows server? Will it work with Plesk? If yes, please share the Framework version that supports plesk and installation steps to perform. Awaiting your reply.

Hello Support, We have installed the asp.net in windows server and in the server components it shows the different versions but inside the customer panel it shows the different versions. May I know the reason for this? Awaiting your reply.

Hello Support, Can I get any confirmation on this?

Hello Support, Also, is that possible to get notification directly from plesk website if we subscribe to the newsletter? Awaiting your reply.

Hello @Kaspar , How can we verify that the hard limit quota setup for the domain name or account in the server backend for both linux and Windows server. We can see this in Subscription, how to verify the hard limit quota setup for the domain names in backend? Awaiting your reply.